Logistics Manager, UofL Hospital, Supply Chain

Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street Louisville, KY 40202

Shift:

First Shift (United States of America)

Job Description Summary:

About UofL Health:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members-physicians, surgeons, nurses, pharmacists, and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose

Under the supervision of the Director of Supply Chain, this position manages the activities, staff and materials and all logistics processes including transportation from the vendors/distributors, internal distribution of supplies, management of inventory (including those booked as assets and expenses), appropriate staging of products for consumption, and product disposition. The position is responsible for the coordination of all process improvement activities for the distribution center and for ensuring that technology is appropriately applied to each stage of the logistics process to achieve maximum efficiency and effectiveness (overseeing the planning, installation, training, ongoing, monitoring, repair, preventive maintenance and upgrading of information technology). This position interacts with supply chain management, department directors and managers, outside business customers, and internal senior leadership. Additionally, this role is broadly responsible for supply chain systems planning to ensure appropriate automation tools are applied to each stage of supply chain process.

Essential Functions:

Manages the activities and staff for materials and all logistics processes, internal distribution of supplies, management of inventory (including those booked as assets and expenses), appropriate staging of products for consumption, and product disposition. This includes understanding of all work processes through an activity-based approach.

Develop information system capabilities, reports, knowledge of new or developing software applications and other technology used in supporting supply chain processes and implements these where feasible.

Manage materials management activities and staff. Supervise staff, conduct annual reviews for site leadership, and ensure compliance with budgets.

Document, analyze and look for improvement opportunities in the business processes within the Logistics area. Assure policies and procedures related to distribution and placement of materials and IV related equipment is consistent within facility constraints and nuances. Specific objectives include:

• Establish a system for measuring inventory turns and PAR levels on a continuous basis.
• Identify, implement, and monitor activities against benchmark practices and industry targets.
• Identify areas for process improvement and implement process changes
• Manage the dispensing of supplies to effectively replenish and all facilities throughout the system.
• Demonstrates ability to provide care or service while adjusting approaches to reflect developmental level and cultural differences of population served.
• Continuously evaluating supply chain information systems needs and propose the necessary system (software and hardware) upgrades as necessary.
• Initiates new projects, policies, procedures that will improve management and operation of department.
• Demonstrates active committee participation.

Other Functions:

• Performs other duties as assigned

Additional Job Description:

Job Requirements

(Education, Experience, Licensure and Certification)

Education / Accreditation / Licensure (required & preferred):

• High school or GED required
• Associate or Bachelor's Degree preferred
• Equivalent work experience acceptable
• CMRP (Certified Materials Resource Professional), Value Analysis.

Experience (required and preferred):

Minimum 5 years of hospital supply chain preferred. Procurement experience in the healthcare industry preferred, along with strong Computerized Inventory System knowledge. Strong Excel and Word experience for the creation of spreadsheets, relational databases, associated queries, and reports required.

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Strong customer service skills- able to demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.
• Superior organization skills- manages time effectively, keeps tasks appropriately prioritized, able to pay extreme attention to detail for long periods of time.
• Strong interpersonal and communication skills- responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information; can build effective, strong working relationships others through trust, communication, and credibility.
• Skilled at remaining calm during periods of stress.

Language Ability:

• Must be able to communicate effectively in both verbal and written formats.
• Adequate conversational English is required in order that the individual be able to take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and organizational policies.
• Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability:

• Able to critically think through complex situations, process improvements, and evidence-based practice.
• Able to assist others in developing good reasoning skills.
• Able to work independently and within a team setting.

Computer Skills:

• Basic computer skills
• Proficient in Microsoft Word, Microsoft Excel.

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor always.
• Maintains confidentiality and always protects sensitive data.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.

UofL Health Core Expectation:

At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals.
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve.
• Using our resources wisely