Logistics Manager Mandarin Chinese Bilingual

3+ years of US import logistics experience, including ocean freight, customs clearance coordination, and port-to-warehouse transportation, plus experience leading logistics operations. This role also works closely with Sales, Warehouse, and carriers to ensure timely deliveries and cost-effective transportation while supporting continuous operational improvement.

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Logistics Manager (Mandarin Chinese Bilingual)


Department:   | Logistics
Job Location: | Chino CA (On-site)
Employment:  | Full-Time
FLSA Status:  | Nonexempt  
 
About Us 
Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries. 
Learn more at: https://www.fenchem.com.

Job Summary
We are seeking a bilingual Mandarin/English Logistics Manager with hands-on experience managing US import operations. This role oversees international freight, customs clearance coordination, port-to-warehouse transportation, and domestic distribution while leading daily logistics activities. This role also works closely with Sales, Warehouse, and carriers to ensure timely deliveries and cost-effective transportation while supporting continuous operational improvement.
 
Responsibilities
·  Develop and implement effective logistics strategies to ensure timely import of goods from international suppliers, including China, and distribution throughout the US.
·  Manage relationships with shipping lines, freight forwarders, customs brokers, carriers, and logistics service providers to ensure timely and cost-effective transportation.
·  Oversee end-to-end supply chain activities, including international transportation, inbound and outbound shipments, warehousing, inventory management, and order fulfillment.
·  Ensure compliance with applicable US and international trade regulations, customs requirements, and import/export documentation.
·  Identify opportunities to reduce transportation costs, improve operational efficiency, and enhance service levels.
·  Coordinate with Warehouse, Sales, and Procurement to align logistics operations with business needs.
·  Develop logistics KPIs to evaluate performance, identify issues, and drive continuous improvement.
·  Lead the logistics team, establish priorities, monitor workflow, and foster a collaborative environment.
·  Stay current on logistics industry trends, transportation market conditions, technology, and regulatory changes affecting international trade and supply chain operations.
·  Perform other logistics-related projects as assigned by management.

Required Skills
·   Fluency in both Mandarin Chinese and English is required.
·   3+ years of US import logistics experience, including ocean freight, customs clearance coordination, and port-to-warehouse transportation, plus experience leading logistics operations. 
·   Strong knowledge of import/export regulations and customs clearance, with experience in China-US trade.
·   Experience with freight forwarders, customs brokers, carriers, and logistics service providers.
·   Experience with logistics software and ERP systems. SAP experience is strongly preferred.
·   Strong negotiation skills with the ability to evaluate freight costs and transportation options.
·   Strong problem-solving skills with the ability to identify operational issues and practical solutions.
·   Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment. 
·   BA degree in Logistics, Supply Chain Management, or related field. An advanced degree is a plus.

Compensation & Benefits
·      BasePay: $33.70 ~ $36.10/hour, based on logistics background
·      Performance Review: potential raise after 90 days, 6 months, or 1 year based on performance
 
Benefits
·  Health Insurance: medical, dental, vision covering dependents; 100% employer paid options available 
·  Retirement Plan: 401(k) with employer matching up to 4%
·  Paid Sick Leave (PSL): 40 hours per year
·  Paid Time Off (PTO): 7 days to start, increases with tenure; additional PTO via rewards program
·  Paid Holidays: 13 company-paid holidays per year
·  Additional Perks: employee reward programs, birthday treats, complimentary office snacks