Who You Are:
You are looking to take the next step in your logistics and operations career in fashion and are seeking opportunities to learn and grow. You are detail-oriented and thrive in a rapidly changing environment. You have strong communication skills and are able to document clearly. You are positive, reliable, self-motivated, and a team player.
What Youll Do:
Customer Service
- Partner with the Wholesale team and Wholesale Accounts for all customer service needs
- Coordinate with Wholesale department & CS Manager for order maintenance during and after market close (i.e. Order confirmation, PO receiving, PO accuracy)
- Responsible for monitoring the shipping and interfacing with both Wholesale and Finance department during the delivery period
- Responsible for maintaining an updated/accurate inventory, reporting, order/stock situation and communicate to Logistics and Customer Service Manager and Wholesale team
- Record and process all merchandise returns from the wholesale client
- Partner with CS Manager & colleagues in Italy on an as needed basis for relevant information related to production and shipping
- Prepare various reports on weekly or monthly basis as required, including wholesale sales report
Operations
- Process files and paperwork (pick tickets, splitting of bulk quantities for pick ticket creation, invoice creation, etc.) for daily shipments from the 3PL warehouse
- Process orders and re-orders for wholesale sales team, create allocations, pick tickets and follow up during process to ensure that orders are fulfilled
- Partner with CS Manager & Finance team to assist in charge back investigations
- Continuously follow up with 3PL provider to ensure that orders are shipping within the set deadlines
- Perform EDI activities & related functions as it pertains to UPC creation for new season products, NRF color code & size maintenance
- Manage Intertrade & GSX EDI catalogs in cooperation with CS Manager & 3PL/EDI VAN provider
- Participate in cross training activities in alternate departmental functions to serve as a resource in the event of coverage issues related to PTO or seasonal demands
Youll Need to Have:
- Bachelors degree preferred
- 2+ years of logistics experience within the luxury or fashion industries
- Ability to adapt appropriately to competing demands and shifting priorities
- Excellent analytical skills
- Excellent attention to detail and ability to meet deadlines
- Strong PC Skills (All Microsoft Office applications)
- Knowledge of Stealth or EPR experience preferred
- Strong Excel skills mandatory
- Well-developed written and verbal communication skills
- Ability to work collaboratively with colleagues and staff to create a result driven, team-oriented environment
Arsenault Perks:
- Generous Paid Time Off & Holiday Schedule
- Summer Fridays
- Cross-brand Discount
- Exclusive Employee Sales
- Fav 5 Cards (MK Discount for friends and family)
- 401k Match
- Paid Parental Leave
- Thrive Wellness Program (seasonal in-office massages and more!)
- Commuter Benefits
- Gym Discounts
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.