The Logistics Coordinator supports field technicians by coordinating parts procurement, inventory communication, and delivery logistics to ensure technicians receive the parts and equipment needed to complete customer work efficiently. Utilize GPS locations, ServiceTitan data, and vendor resources to coordinate deliveries.
Numbers & Facts
Location
Sun Prairie, WI
Job Type
Full-time
Website
https://cardinalservice.com/
Description
Do you thrive behind the scenes, making sure the right parts get to the right people at the right time? Keep our technicians moving and our customers taken care of as our next Logistics Coordinator!
Job Summary The Logistics Coordinator supports field technicians by coordinating parts procurement, inventory communication, and delivery logistics to ensure technicians receive the parts and equipment needed to complete customer work efficiently.
Benefits
Medical Insurance:
Health: Up to 65% of the premium is covered by Cardinal
Dental: 50% of the premium is covered by Cardinal
Vision: 50% of the premium is covered by Cardinal
Life Insurance: $35,000 is covered by Cardinal
401K with an up to 4% Company Match
Uniform Allowance
Paid Continuing Education
Paid Holidays and PTO
Birthday PTO
Duties & Responsibilities
Take calls and texts from field technicians
Identify correct parts needed to complete jobs
Process field orders in Ply Inventory Management software
Create pick lists from call-in and text requests
Convert urgent field requests into pick lists in Ply
Determine the most efficient workflow to get parts to the field teams efficiently
Utilize GPS locations, ServiceTitan data, and vendor resources to coordinate deliveries
Create purchase orders for non-stock and out-of-stock items
Communicate with the Inventory Team using Teams and other approved tools
Verify physical quantities of inventory items when necessary
Dispatch Parts Runners to deliver parts and equipment to the field teams
Apply Purchasing and Inventory workflows and maintain accurate inventory records
Other duties as assigned
Competencies for Success
Practices extraordinary attention to detail
Exceptional organizational abilities
Strong communication and coordination skills
Ability to prioritize multiple requests
Organizes work into processes
Utilizes time effectively
Dependable and accountable
Effective problem solver
Required Skills & Abilities
Proficiency with inventory management or ERP software
Strong working knowledge of Microsoft Teams and Office applications
Extraordinary customer service skills
Accurate basic math and data entry
Ability to coordinate across multiple departments
Ability to manager multiple priorities
Education & Experience
High School Diploma or GED
1+ years of inventory or warehouse experience
Fast-paced customer service expertise
Physical Demands
Must be physically able to lift, lower, push, and pull objects of up to 50 lbs. unassisted
Ability to stand and walk for extended periods of time
Ability to climb ladders and use a pallet jack or hand truck
Ability to work in variable warehouse temperatures
Work Schedule
Generally, Monday-Friday 7:30am-4:00pm
Our Core Values
Teamwork: Support the growth & development of team members to achieve personal & professional success
Forward Thinking: Continuously educating ourselves to exceed the industry standard
Customer First: Going the extra mile to exceed expectations
Do What's Right: Uphold the highest standards of honesty & integrity
Committed to Excellence: Focused on results & value high performance