About the role
What you'll do
· Tracks and traces all shipments, ensuring accuracy, customer’s expectations are met, and vendors are delivering on their commitment to Candor Expedite.
· Enters and ensures all carrier documentation is received for new carrier setups and updates any existing partner profiles as needed.
· Ensures that all carrier partners adhere to all federal guidelines in reference to all FMSCA and DOT requirements.
· Ensure all customer orders are released for invoicing via Candor’s TMS in a timely and accurate manner.
· Ensures all rate confirmations and rate agreements are compliant.
· Understand transportation optimization techniques including mode selection, freight consolidation, load building, and efficient routing.
· Oversee carriers accountability for proof of delivery, capacity, driver information, truck and trailer requirements, tracking acceptance and service commitments.
· Develops effective long-term relationships with carrier drivers, shippers, consignees, and teammates.
· Collaborates with account managers and carrier sales to ensure customer satisfaction is upheld.
Qualifications