Logistics Coordinator

Through our core ingredient platforms that we’re known for globally – cocoa, coffee, dairy, nuts, and spices – we partner with food and beverage manufacturers, retailers, and foodservice operators worldwide to help meet evolving consumer needs. By combining sourcing expertise, market knowledge, innovation, and technical capabilities, we create value for customers while driving positive impact for people and the planet.

Description

ofi is a global leader in food & beverage ingredients and solutions. Through our core ingredient platforms that we’re known for globally – cocoa, coffee, dairy, nuts, and spices – we partner with food and beverage manufacturers, retailers, and foodservice operators worldwide to help meet evolving consumer needs.  

With deep roots in origin countries and close relationships with farmers, we help deliver quality, traceability, transparency, and resilient supply chains. By combining sourcing expertise, market knowledge, innovation, and technical capabilities, we create value for customers while driving positive impact for people and the planet. 

Together, ofi employees advance our Purpose: to be the change for good food and a healthy future. 

Position Summary:

ofi values in-person collaboration with colleagues – employees are expected to work their specific work schedule on site at their ofi location.

The Logistics Coordinator will be responsible for ensuring timely deliveries for all assigned sales contracts. This role reports to the Logistics Supervisor and will work to maintain positive relationships with vendors and customers ensuring success for the Nuts Team. Success in this role includes developing an understanding of customers’ needs and taking action to ensure that such needs are met.The ideal candidates should be highly organized, detail oriented and capable of multi-tasking.

What You’ll Do - Position Responsibilities:  

• Manage contract Administration and Execution which includes:
• Entry of sales and purchases into operating system.
• Prepare and proof-read shipment documents per the specific contract instructions and forward to customers and/or shippers.
• Send shipping instructions to shippers.
• When contract documents are received, coordinate with shippers and suppliers to book the purchase in the system and process documents for payment upon verification.
• Track shipments follow up with suppliers and provide updates to traders and managers locally and oversees.
• Prepare customs entries and inbound/outbound delivery orders.
• Manage the warehouse release process to ensure timely delivery to customers. Produce delivery orders and invoices for releases.
• Track shipments and provide updates to sales team and manager.
• Liaison with third party warehouses and truckers for product entry, storage and delivery.
• Maintain inventory sheets and conduct monthly stock-reconciliations with warehouse’s inventory report.
• Reduce direct costs of logistics by comparing costs of third-party service providers.
• Manage customer claims for shortages or losses. Resolve concerns and address issues quickly.
• Work with accounting to follow-up on past due payments from customers.
• Conduct special projects for the Edible nuts team
• Perform other duties as assigned.

Experience You’ll Bring – Role Requirements:

• High school diploma is required, Bachelor’s degree is preferred.
• Three (3) years’ experience in Customer Service, freight management or logistics is required.
• Understanding of INCOTERM, Shipping Industry & local US Transportation industry is required.
• Strong attention to detail and ability to multitask and meet multiple competing demands is required.
• Strong computer skills, including Microsoft office, is required.
• Previous working knowledge of SAP is preferred. 
• Strong communication skills, both verbal and written, are required.
• Ability to work independently, prioritize tasks and meet strict deadlines is required.
• Spanish language proficiency is preferred.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization. 

ofi provides employees with a comprehensive and competitive benefits package that is designed to support your career, health, and future. Build a Rewarding Career at ofi!    

The pay for this role ranges from $27/hour - $31/hour annually and is based on position responsibilities and geographic location. Actual pay within this range may be determined based on the candidate's experience, qualifications, and/or other determining factors.   

Comprehensive & Affordable Benefits: Coverage for you (and your eligible dependents) with plans designed for peace of mind and savings for the future. 

A Culture of Well-being: Paid Volunteer time off, access to events, resources, and learning opportunities that inspire physical, social, emotional, and financial well-being for you and your family. 

Family Support: Paid parental leave, Fertility benefits and lactation support, including milk shipping for traveling employees. 

Additional Perks That Make a Difference: 

• Vacation time from Day 1 – Your time off starts accruing immediately, growing with your tenure. 
• Paid Sick Leave –   Rest, recover, and return strong – with paid sick leave on ofi. 
• Company Paid Holidays – ofi values work-life balance and the importance of celebrating life’s special moments. 
• 401K Match on Day 1 – Invest in your future with our competitive retirement savings program. 
• Career Growth and Learning – Join a company committed to developing talent, fostering innovation, and creating meaningful opportunities. 

ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: 

US-Talent.Acquisition@ofi.com

 

At ofi, we celebrate our diversity and are proud to be an equal opportunity workplace. 

 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.