Logistics Coordinator

New England Appliance Group

  • Franklin, MA
  • 6 days ago
  • $25–$28 Per Hour

Highlights

The primary responsibilities include answering phones, processing credits, obtaining RA’s, scheduling inbound /outbound freight and for providing an excellent level of customer service to vendors/members. · Acquire manufacturer return authorizations for all damage/defective freight in warehouse then follow through with creating the inventory return on the unit and ensuring it ships back to the manufacturer.

Numbers & Facts

LocationFranklin, MA
Salary$25–$28 Per Hour

Description




POSITION OVERVIEW:


Logistics Coordinator – Warehouse is responsible for providing support/assistance to the day-to-day functions of the warehouse. The primary responsibilities include answering phones, processing credits, obtaining RA’s, scheduling inbound /outbound freight and for providing an excellent level of customer service to vendors/members.

 

ESSENTIAL DUTIES / RESPONSIBILITIES:

Provides a supportive role in backing up the Logistics Supervisor with the following duties:

·         Support all the warehouse managers/supervisors to maintain daily operations to run an efficient office.

·         Maintain good working relationships w/members/vendors and provide timely responses to any inquiries.

·         Perform end of the day processes/closing procedures.

·         Oversee/run end of year inventory/cycle counts.

·         Responsible for crediting all member returns for damage/defective freight and in turn shipping back the damage/defective units.

·         Acquire manufacturer return authorizations for all damage/defective freight in warehouse then follow through with creating the inventory return on the unit and ensuring it ships back to the manufacturer.

·         Issue credits to members on good stock returns, when needed.

·         Schedule all inbound freight deliveries.

·         Assist members with outbound freight questions/shipping instructions/cancellations/date changes.

·         Assist with payroll/vacation scheduling.

·         Enter delivery appointments of products into the system.

·         Assist receivers/unloaders with receiving issues/problems.

·         Perform other warehouse administrative support, as needed. (filing, ordering supplies…)

ESSENTIAL EDUCATION / EXPERIENCE:

•               High School diploma or GED equivalent is required.

•               Minimum of 2 years’ relevant administrative experience, preferably from supporting a Distribution Center or Warehouse.

 

ESSENTIAL SKILLS AND COMPETENCIES:

•               Prior experience scheduling trucks and working with w/inbound/outbound freight.

•               Skilled at performing data entry work and a strong aptitude/comfort level dealing with numbers.

•               Must have strong organizational skills, be detail oriented, and able to perform repetitive/multiple tasks with extremely high accuracy.

•               Punctual and dependable on a consistent basis.

•               Solid verbal and written communication skills and the ability to interact professionally with co-workers.

•               Self-motivated, takes the initiative, a problem solver and possesses a sense of urgency.

•               A team player, possess a positive “can-do” attitude and willing to take on tasks that may fall outside the primary responsibilities.

•               Proficient in MS Office skills (Excel/Word/Outlook).


Limitations and Disclaimers

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at will basis.

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