Job Summary
The Logistics Coordinator primary focus is on providing exceptional support to customers, both internal and external. This role is responsible for fulfilment, ordering, procurement, and billing of Nixon Power Services’ parts for service, sales and over-the-counter customers. Additionally, this role will receive ship and track inbound and outbound freight and product and work with fellow team members to ensure process and procedure is followed
Essential Responsibilities
- Draw parts from inventory for use by the Service Technicians.
- Maintain parts inventory stock levels.
- Identify, sort, locate, and transfer parts for Sales and Services teams.
- Cycle count inventory monthly.
- Promptly process customer orders by phone or email.
- Track orders to avoid shipping delays to the customer.
- Input customer data and vendor purchase orders with emphasis on inventory control.
- Research parts availability.
- Identity vendors for purchase opportunities.
- Provide purchase order or payment method for procurement.
- Manage customer billing and orders.
- Ensure accurate pricing and invoicing.
- Close batches to ensure proper billing.
- Load and unload trucks with forklift.
- Stage products for shipping
Knowledge & Skills
- Strong communication skills, both written and verbal.
- Strong ownership, accountability, and initiative with daily duties and projects.
- Ability to work in a team environment.
- Research and problem-solving skills.
- Excellent time management and organizational skills.
- Experience with Microsoft Suite of programs.
Education & Experience Preferences/Requirements
Degree Required: High School Diploma / GED
Degree Preferred: None
Years of Experience: 2-3
Automotive or small engine background a plus
Working Environment / Conditions
- Warehouse environment; Outside weather conditions (extreme heat or cold)
- Must be able to use hands/fingers to handle or feel.
- Reach with hands and arms.
- Stand, walk, sit, climb, balance, stoop, kneel, crouch, and crawl as needed.
- Lift and/or move up to 25lbs on a regular basis, and occasionally up to 50lbs.
- Be exposed to moving mechanical parts, fumes, or airborne particles.