Logistics and Operations Specialist

Pay: $52,000.00 - $56,000.00 per year

Job description:

Uniphar - Who we are

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organized into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.

Pharma - Global Sourcing

The Global Sourcing business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company's main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties. Click here to find out more: About Us - Who we are | Uniphar

Culture at Uniphar

Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.

§ We have a people first approach - we do the right thing.

§ We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working.

§ We have a Common Purpose that connects our diversified businesses and people.

§ Finally, Trust is at the heart of how we operate.

Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.

Sustainability

Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process

The Role

The ideal candidate will be responsible for coordinating the efficient, accurate, and compliant movement of pharmaceutical products throughout the global distribution network. This role ensures timely order fulfilment, inventory accuracy, and transportation coordination while maintaining compliance with Good Distribution Practices (GDP), company policies, and regional specific regulatory requirements. The Logistics Specialist collaborates with warehouse operations, transportation providers, suppliers, and internal stakeholders to optimize supply chain performance, resolve shipment issues, and support satisfactory global client expectations. Success in this role requires strong organizational skills, attention to detail, analytical problem-solving, and a commitment to quality, safety, and customer satisfaction in a highly regulated environment.

Key Outcomes

• Coordinate domestic and international shipments of pharmaceutical products, ensuring timely, secure, and compliant delivery to customers, distribution centers, and manufacturing sites.
• Plan, schedule, and monitor the transportation of controlled drugs, temperature-sensitive pharmaceuticals, and hazardous materials (HAZMAT) in accordance with applicable regulatory requirements and company policies.
• Ensure compliance with Good Distribution Practices (GDP), applicable Good Manufacturing Practices (GMP), and all applicable local, national, and international regulations governing pharmaceutical distribution.
• Coordinate cold chain logistics by monitoring validated shipping methods, temperature-controlled packaging, data loggers, and excursion management to maintain product integrity throughout the supply chain.
• Manage shipments of controlled substances in compliance with applicable licensing, security, chain-of-custody, recordkeeping, and reporting requirements.
• Coordinate the shipment of hazardous materials in accordance with applicable transportation regulations, ensuring proper classification, packaging, labeling, documentation, and carrier selection.
• Prepare, review, and maintain shipping documentation, including commercial invoices, customs documentation, dangerous goods declarations, export documentation, certificates, and other regulatory records.
• Collaborate with Quality Assurance, Warehouse Operations, Procurement, Commercial team and Supply Chain teams to ensure compliant and uninterrupted product distribution.
• Monitor shipment status and proactively resolve transportation delays, customs issues, temperature excursions, security incidents, and delivery exceptions.
• Coordinate product returns, recalls, quarantined inventory, reverse logistics, and product disposition activities in accordance with quality and regulatory requirements.
• Manage relationships with third-party logistics providers (3PLs), freight forwarders, customs brokers, parcel carriers, and specialized pharmaceutical transportation providers to ensure compliance with service level agreements.
• Monitor logistics performance metrics, transportation costs, delivery performance, temperature excursion trends, and carrier performance to identify opportunities for continuous improvement.
• Support import and export compliance activities, including customs clearance, trade documentation, restricted party screening, and country-specific regulatory requirements.
• Utilize enterprise resource planning (ERP), warehouse management systems (WMS), transportation management systems (TMS), and shipment visibility platforms to manage logistics operations and maintain accurate records.
• Support regulatory inspections, customer audits, and internal quality audits by maintaining complete, accurate, and audit-ready logistics documentation.
• Develop, review, and maintain standard operating procedures (SOPs), work instructions, and logistics process documentation.
• Coordinate with Sales & Procurement on order status and movement of shipments throughout departments.
• Ensure proper shipping documentation (Certificate of Origin, SED, Air Waybill, COA, commercial invoice) is attached to each shipment.

Key Skills & Experiences

• Five years or more experience in shipping, warehouse operations, transportation, and product distribution and coordination
• Warehousing and freight forwarding knowledge (standard shipping practices, Incoterms, etc.)
• HazMat certified
• International shipping experience
• Excellent oral and written communication skills
• Proficiency with Microsoft Office Suite
• Attention to detail; organizational skills
• Strong problem solving and analytical skills
• Software Proficiency: Experience with warehouse & inventory software and RF scanners.
• Hands on approach to problem solving and mind set, organised and methodical.
• Experience working in a highly regulated environment and an understating of GxP activities.

How we'd like to work together

Due to the expected key outcomes associated with this role by its nature it will be a role based out of our facility in Garner, Raleigh, NC. It is important to note that although we expect this role to be a '9 to 5' type position, there will be situations where flexibility is appreciated to get the job done. In return for your flexibility, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it.

Physical Requirements:

Work Environment and Physical Demands:

• Mostly controlled but potentially varying internal environmental conditions, including temperature and noise changes within acceptable safety levels typical to a warehouse environment.
• Work may involve long-term standing, sitting, and frequent walking throughout areas such as warehouses, re-packaging, or Engineering labs and navigating common hazards related to these areas.
• Must be able to carry, lift and push/pull up to 30 pounds frequently and up to 50 occasionally.
• Must be able to see, smell, hear, talk, climb, balance, stoop, kneel and twist, crouch, crawl, reach, grasp, sit, stand, and walk.
• Additional physical duties may be required as necessary.

Equal Opportunity Employer

We recognize the right of an individual to work and to advance on the basis of merit, ability, and potential. It is our to ensure that job applicants are considered, and that employees are treated during employment, without regard to their race, color, religion, creed, sex, national origin, age, physical or mental disability, veteran status or Vietnam-Era veteran status, citizenship, marital status, domestic partnership status, familial status, gender identity, sexual orientation, legally protected medical condition (including pregnancy, childbirth, or related medical condition), genetic characteristics or other characteristic, condition or classification protected by federal, state, or local law. Uniphar is committed to the principles of equal opportunity and resolves to ensure equal opportunity in all employment practices.

If you believe that you meet most of the criteria above, we encourage you to apply. We are an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Warehouse: 5 years (Required)
• Pharmaceutical: 1 year (Required)
• GDP/GMP: 1 year (Required)

Work Location: In person