Logistics Analyst

Eaton's ES AMER ARS division is currently seeking a Logistics Analyst. The position will be based at our Greenwood or Hodges, SC facility.

The expected annual salary range for this role is $56000 - $83000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

The Shipping Analyst supports Shipping and Customer Service operations by analyzing shipment issues, resolving shipping errors, and developing standard work to improve accuracy, delivery performance, and customer satisfaction. This role acts as a key liaison between Shipping, Customer Service, and internal partners to investigate discrepancies, correct system and carrier errors, and prevent repeat issues through documentation and process improvements.

Job Responsibilities:

• Analyze and resolve shipping errors, including mis-shipments, shortages, overages, delayed deliveries, and carrier exceptions
• Support the Customer Service team by researching shipment discrepancies and providing timely, accurate resolution details
• Investigate root causes of shipping issues using warehouse data, carrier tracking, and system transactions
• Execute real-time corrections in shipping, ERP, or transportation systems as required
• Develop, document, and maintain standard work instructions for shipping processes and issue resolution
• Partner with Shipping, Customer Service, Planning, and Warehouse teams to drive corrective and preventive actions
• Monitor shipment accuracy trends and communicate risks, repeat issues, and improvement opportunities to leadership
• Ensure shipping documentation, labels, and system data align with physical shipments
• Support continuous improvement initiatives focused on shipping accuracy, efficiency, and customer experience

Qualifications:

Basic Qualifications:

• High school diploma or GED required
• Minimum 2 years of experience in shipping, logistics, customer service or supply chain operations
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the work location will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Soft Skills:

Position Criteria:

• Basic familiarity with ERP, shipping, or order management systems preferred
• Strong attention to detail with a willingness to learn analytical and problem-solving skills
• Effective written and verbal communication skills
• Ability to work collaboratively across teams and follow defined processes

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.