| Location | Lubbock, TX |
Location: West Texas / South Plains Region (In-person & customer sites)
Our client is a leading, established security solutions and locksmith provider seeking an Experienced Safe Technician / Safe Specialist to independently diagnose, open, service, and repair residential, commercial, and institutional safes. Following substantial multi-year growth and ongoing regional expansion, this role is built for a senior technical professional who takes pride in low-impact openings, clean mechanical restoration, and dependable craftsmanship. Candidates with an interest in technical leadership, shop training, and mentoring apprentice locksmiths will find immediate room for career advancement into formal management.
Safe Diagnostics, Openings & Mechanical Repair
Safe Penetration & Manipulation: Independently diagnose and open locked residential and commercial containers utilizing mechanical safe-lock manipulation and precision diagnostic methods, prioritizing minimal-damage techniques.
Component Servicing & Upgrades: Troubleshoot, service, and rebuild complex mechanical combination locks, electronic safe locks (ESLs), relockers, boltwork assemblies, and auxiliary security mechanisms.
Maintenance & Conversions: Execute combination changes, dial calibrations, electronic retrofits, boltwork adjustments, and scheduled preventive maintenance inspections.
Post-Opening Restoration: Professionally patch, weld, drill-repair, and restore safes back to secure operational and fire-rated standards following penetration.
Security Verification, Customer Care & Field Operations
Strictly verify customer credentials and legal authorization prior to opening or modifying access parameters; safeguard sensitive combinations and security records with absolute discretion.
Support auxiliary commercial physical security services—including commercial hardware, institutional rekeying, and master key systems—in accordance with technical capacity.
Maintain thorough work orders, diagnostic photos, parts usage, and labor hours using mobile field-service software (e.g., Workiz or equivalent).
Share safe-servicing best practices with junior technicians to help elevate the shop's broader technical capabilities.
Experience & Technical Proficiency:
6-12+ years of professional locksmith experience, with demonstrated, substantial specialization in dedicated safe and vault diagnostics, servicing, and openings.
Proven ability to independently manipulate mechanical wheel packs and select appropriate opening tactics for complex locks.
Strong mechanical and electrical troubleshooting skills across all major manufacturers (e.g., S&G, AMSEC, La Gard, LP, Kaba).
Experience documenting field labor, billing hours, and scope changes in a computerized dispatch/CRM platform.
Licensing & Credentials:
Valid driver's license with an insurable motor vehicle record suitable for driving company service vans.
Ability to obtain and maintain mandatory State private security licensing / locksmith registration and employer-affiliation requirements.
Professional safe certifications through SAVTA or ALOA (e.g., CPS - Certified Professional Safetech, CMST - Certified Master Safe Tech) are highly valued.
Prior experience conducting technician field training or holding shop supervisory responsibilities is a distinct plus.
Hourly Base: Commensurate with verifiable safe-manipulation expertise and independent field capabilities.
Production Incentive: Monthly field performance/production bonus opportunities in addition to standard hourly pay.
Quality of Life: No mandatory after-hours on-call rotation; scheduled overtime available during active peak projects.
Career Path: Direct runway into field supervisory or technical management positions as service territories and fleet capacity expand.