Lockbox Operations / Document Imaging Associate

Job Responsibilities Perform day-to-day scanning and imaging of customer/client documents received via U.S. mail, overnight mail, and local courier. Perform Match & Compare, HealthLogic Match & Compare, and Special HealthLogic Match & Compare as requested by the client.

JOB DESCRIPTION

Lockbox Operations / Document Imaging Associate- Night Shift
Location: Dallas, TX
Pay Rate: $18.31/hr W2
Duration: 12 Months
Work Arrangement: 100% Onsite 5 Days/Week
Shift: Thursday Monday, 9:15 PM 5:45 AM

Job Responsibilities

• Perform day-to-day scanning and imaging of customer/client documents received via U.S. mail, overnight mail, and local courier.
• Operate high-speed scanning and imaging equipment in a high-volume, continuous production environment.
• Ensure documents are scanned and imaged accurately according to department guidelines.
• Identify different workflows, document types, and retention requirements.
• Perform Match & Compare, HealthLogic Match & Compare, and Special HealthLogic Match & Compare as requested by the client.
• Perform routine machine/user maintenance.
• Extract documents from envelopes and prepare them for processing.
• Identify and handle exception transactions.
• Process cash handling, credit card payments, and foreign items as required.
• Maintain accuracy and productivity while working under tight deadlines.
• Remain seated for prolonged periods while performing continuous production activities.

Essential Skills & Qualifications

• Basic PC/computer knowledge.
• Ability to operate and perform routine maintenance on scanning/imaging machinery.
• Ability to work in a fast-paced, high-volume, deadline-driven environment.
• Strong attention to detail and accuracy.
• Ability to lift up to 20 pounds.
• Ability to sit and perform repetitive tasks for extended periods.
• Reliable attendance and ability to work the required overnight Thursday Monday schedule.

Compliance & Commitments

• Adhere to all applicable policies and procedures.
• Stay informed of key priorities and business updates.
• Proactively identify and manage risk in accordance with the Risk Framework.
• Follow regulatory requirements, including HIPAA and PCI standards.
• Demonstrate behaviors and values that support the organization's culture.

Parking Options

• Open Lot: No fee; 24-hour security.
• Paid Garage: $4/night; located across from the building.
• Building Garage: No fee with badge access once onboarded; 24-hour security.