Lobby Host / Attendant

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's Lobby Attendant Job Description

A McDonald's Lobby Attendant is a front-of-house role that supports the restaurant's operations and customer experience in the lobby area. This position is often part of the broader Crew Member team, which also includes cashier, cook, and other service roles Job Descriptions, Resumes, and Career Resources+1.

Key Responsibilities

• Customer Service: Greet customers warmly, assist with orders, and provide a friendly, respectful experience Job Descriptions, Resumes, and Career Resources.
• Food Preparation Support: Help with prep tasks such as frying, nugget cooking, fish, chicken, and other menu items when needed Indeed.
• Stocking & Restocking: Ensure the lobby and dining areas are well-stocked with food, drink bags, sauces, and other supplies Indeed.
• Cleaning & Maintenance: Mop floors, clean restrooms, wipe down tables and kiosks, and maintain a clean, welcoming environment Indeed+1.
• Game Tables & Play Areas: Clean and maintain game tables, playland areas, and other customer spaces Indeed.
• Trash & Waste Management: Dispose of trash and recyclables in a timely manner Indeed.
• Team Support: Assist other crew members, including fry cooks, during busy periods Indeed.
• Event Support: Help with special events, birthday parties, and seasonal activities Indeed.

Skills & Qualities

• Friendly, respectful, and positive attitude
• Ability to work in a fast-paced, high-volume environment.
• Teamwork and willingness to learn new tasks.
• Attention to cleanliness and food safety standards.
• Physical stamina for standing, lifting, and repetitive tasks.

Work Environment

Lobby Attendants work in a fast-paced, customer-facing setting where they interact with a variety of guests, including children and families. The role requires both front-of-house service skills and back-of-house support duties, making it a versatile position within the McDonald's crew team

Typical Pay & Schedule

• Estimated hourly pay: Around $10.49-$10.50/hour based on employee data
• Schedule: Often part-time or weekend shifts, with some full-time opportunities depending on the location.

In summary: A McDonald's Lobby Attendant is a key support role that blends customer service, food prep assistance, and cleaning duties to keep the restaurant's lobby and dining areas running smoothly and welcoming for guests.