We are looking for a Loaner/Rental Representative to join our Hyundai service team!
Responsibilities:
- State-of-the-art facility with the latest technology and amenities to foster a professional work environment
- Manage the Loaner/Rental fleet inventory
- Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.
- Manage Valet Program to ensure customers are receiving premium transportation experience
- Manage support personnel including Mobility Associates, Valets and Clean up Staff
- Open and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc.
- Conduct cleanliness and damage inspection before and after each rental transaction
- Interior wipe downs of rental vehicles
- Run daily reports to determine overdue rentals
- Review and analyze management reports and implement action plans as needed
- Excellent communication, organizational and follow up skills needed
- Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must
- Performs other duties as assigned
Requirements:
- Outstanding communication skills in both verbal and written
- Excellent customer satisfaction skills
- Professional appearance and work ethic
- Automotive experience a PLUS
- Self-starter and self-motivator
- Ability to multi-task independently
- Great attitude with high-energy
- Ability to work cooperatively with Sales, Service and Parts Personnel.
- Valid driver’s license with a clean driving record.
- Service or hospitality industry experience a PLUS
- Bilingual a PLUS
- High school diploma or equivalent
Benefits:
- 401K
- Paid Vacation
- Sick Time
- Health and Dental Insurance
- Life Insurance
- Short and Long term disability