| Location | Onsite - Kalamazoo, MI |
Loan Servicing Coordinator
Consumers Credit Union is looking to hire a passionate Loan Servicing Coordinator to join our team. As a Loan Servicing Coordinator, you will be responsible for providing superior member service, accurate and timely maintenance and processing post-production for the Credit Union's servicing portfolio. This is an innovative and everchanging department that encourages ideas for improvement and automation from all team members. The ideal candidate is dedicated, focused, has strong attention to detail, embraces change and is a committed team player.
What you'll be doing:
Primarily responsible for:
Obtain dealer GAP refunds for early loan payoffs
Successor in Interest Requests
SCRA Processing
Internal processing requests
Assist in other areas including:
Assisting in GAP claim filing
Handle phone calls from retail staff and members
Fulfill requests for payoff letters
Process lien termination statements
Scan and Index documents into record retention system
Meet or exceed all volume and quality goals.
Assist in any area as directed by your leader
What you'll bring to the table:
What you didn't know about the team:
At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.
Perks:
Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don't forget, loan discounts.
We are committed to Equal Employment Opportunity.
We are a proud Veteran & Military Friendly Employer.