Job Title: Loan Processor
Job Description:
At First Citizens State Bank, our mission is to provide a first-class lending experience for every customer. We are seeking a Full time Loan Processor to join our Loan Operations team. The ideal candidate will possess strong knowledge of loan operations, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This individual will serve as a key resource within the department, ensuring loans are processed accurately, efficiently, and in compliance with regulatory and bank requirements.
Key Responsibilities:
Prepare documentation for commercial, agricultural, and consumer loans
Communicate and coordinate with third-party vendors to order required information including appraisals, title work, flood determinations, and insurance documentation.
Review loan files for completeness and accuracy and obtain any missing documentation.
Regularly monitor closing calendar to ensure integrity of schedule
Process loan renewals
Maintain loan pipelines, tracking reports, and system records.
Release and/or add vehicle liens
Process loan denials and withdrawals
Ensure compliance with bank policies, procedures, and applicable regulations.
Assist in identifying process improvements that enhance efficiency and service quality.
Regularly answer phone calls to the department to assist customers or other parties with questions
Qualifications:
Education & Experience:
High school diploma required.
Prior experience in banking or loan operations is a plus but not required.
Skills & Abilities:
Strong attention to detail with excellent organizational skills.
Excellent communication and customer service skills.
Ability to work independently, prioritize tasks, and meet deadlines.
Effective verbal and written communication abilities.
Proficient in Microsoft Excel and general computer literacy.
