Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Loan Processor Admin to join our growing team.
This role involves supporting the loan processing team with administrative tasks regarding new loan production, client outreach, and daily activities to allow the loan processors to focus on dealer relationships and strengthen ties with their borrowers. Additional activities include handling inbound call overflow, addressing client update requests when loan officers are on vacation, and various reporting needs for management.
Essential Functions:
- Ability to handline administrative tasks for LPs on vacation or out sick
- Responsible for client outreach along with inbound call overflow and email assistance with expiring locks
- Will manage administrative reporting needs from expiring locks, rejected COFs, loans needing additional outbound calls by LP, compiling notes from various meetings and assist with post meeting activities
- Responsible for assisting Los with various administrative tasks and scheduling needs
Education and/or Work Experience Requirements:
- 2 years of mortgage processing experience
- Strong attention to detail
- Ability to work independently and part of a sales team
- Knowledge of Encompass Loan Origination System
- Knowledge of Composer Phone System
Physical Demand:
- Must be able to lift and carry up to 50 lbs
- Must be able to talk, listen and speak clearly on telephone
- Able to sit at a work station for prolonged periods of time
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.