Loan Processing Representative

Position Summary:

Responsible for Onboarding new loan applications, received through the Bank's various channels, while providing a quality level of service to internal and external customers, and demonstrating the ability to comply with regulatory and Bank standards.

Essential Duties and Responsibilities

• Responsible for onboarding new loan files. Confirms accuracy of loan data and completes an analysis of the loan file to determine if additional documentation is required.
• Reviews new loan files for completeness, accuracy, and qualification
• Works directly with prospective borrowers and advises them of product requirements, pricing,

policies, and guidelines

• Manages their pipeline and serves as the primary contact for all parties and third-party

stakeholders throughout the process with ongoing communication.

• Responsible for effectively communicating with loan origination, underwriting staff and external

stakeholders (vendors, attorneys, borrowers, etc.) as needed.

• Enhanced attention to detail with communication and analytical skills necessary to complete

accurate initial disclosures

• Maintains up to date knowledge of FHLMC and conventional loan rules. In addition to federal and

state regulations.

• Orders all applicable documentation for files (including but not limited to appraisals, verifications,
• tax transcripts, etc.)
• Responsible for adhering to established procedures and making recommendations for updates on

an ongoing basis and assisting with procedure updates and maintenance.

• Reviews HMDA and Mavent reports for accuracy and makes changes as needed.
• Responsible for scheduling closings and preparing closing packages for consumer loans.
• Verifies, all conditions are met and loans meet all regulatory guidelines prior to closing.
• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Complies with Bank Policies and Procedures. Adheres to departmental and bank-wide CARE standards.
• Other duties may be assigned

Does this job have supervisory responsibility?

NO

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

Skills needed:

• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills
• Discretion and dedication to protecting the financial privacy of clients, business partners, and employer

Certifications, Licenses and/or registrations:

This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.

Computer Skills: Microsoft Office - Word and Excel

Other Skills and Knowledge:

Work Environment and Physical Demands:

Activity

Light

Moderate

Heavy

N/A

Sitting

X

Crawling and/or Kneeling

X

Standing

X

Crouching, Squatting

X

Walking

X

Stooping, Bending

X

Lifting (Up to 20 lbs)

X

Lifting (Up to 40 lbs)

X

Lifting (Up to 50 lbs)

X

Reaching above shoulder height

X

Carrying

X

Grasping and/or turning

X

Driving

X

Pulling and/or pushing

X

Keyboarding

X

Traveling (Auto, Train, Plane)

X