Banking Services, Customer Support/Service, Detail Oriented, High School Diploma, Lift/Move 25 Pounds, Loan Operations, Loan Processing, Loan Review, Microsoft Office, Microsoft Product Family, Quality Control, Service Level Agreement (SLA), Systems Maintenance, Transaction Processing/Management
EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS
Summary Description
Successfully performs vital functions in Loan Operations
Essential Functions
- Track and file required documents and safeguard loan files
- Perform loan maintenance on core system and auxiliary software systems
- Process loan transactions (payments, payoffs, reversals etc.)
- Process exception items including un-posted and out-of-balance transactions
- Perform quality control reviews on all systems
- Review loan reports (daily, weekly, monthly, quarterly)
- Loan compliance reviews
- Meet customer service level agreements to the branches
Position Requirements
- High school diploma or equivalent
- 6 - 12 months general banking experience preferred
- Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and lifting up to 25 pounds
- Work is generally performed indoors in environmentally controlled conditions
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Critical Skills / Expertise
- Strong attention to detail
- Ability to use Microsoft Office products
C
City National Bank of West Virginia