Loan Operations Manager

Burnett Specialists

Houston, TX

Apply

JOB DETAILS

SKILLS

Analysis Skills, Career Development, Coaching, Consumer Loans, Credit Union, Cross-Selling, Investment Management, Leadership, Loan Operations, Loan Policy, Loan Portfolio, Loan Regulations, Loan Underwriting, Loans, Maintain Compliance, Marketing, Mentoring, Metrics, Microsoft Excel, Microsoft Office, Operational Support, Operations Management, People Management, Performance Management, Problem Solving Skills, Process Improvement, Promotional Programs, Quality Control, Quality Monitoring, Regulatory Compliance, Reporting Skills, Residential Mortgages, Sales, Staff Training, Strategic Planning, Team Player, Underwriting

LOCATION

Houston, TX

POSTED

12 days ago

Loan Operations Manager | Credit Union | Houston Area

Looking for a strong lending leader to oversee direct and indirect loan operations while managing and developing a high-performing Loan Department team.

Key Responsibilities:

Lead day-to-day direct and indirect lending operations, underwriting support, workflow management, quality control, and issue resolution.
Serve as a senior underwriter with approval authority across consumer, mortgage/home equity, direct, and indirect loan products.
Coach, mentor, and develop Loan Officers and lending staff through ongoing training, performance management, and career development.
Partner with executive leadership to develop lending programs, improve processes, and drive strategic initiatives.
Monitor loan portfolio quality, underwriting decisions, production trends, and sales performance.
Analyze lending metrics and prepare monthly reports using Excel.
Collaborate with Operations and Marketing on product promotions and member growth initiatives.
Ensure compliance with all lending regulations, policies, and procedures.
Resolve escalated member and lending issues while maintaining exceptional service standards.

What We're Looking For:

Bachelor's degree preferred.
5+ years of lending experience including consumer, mortgage/home equity, direct and indirect lending.
2+ years of leadership or supervisory experience.
Strong underwriting, loan operations, and portfolio management experience.
Proven ability to coach teams, improve performance, and drive cross-selling initiatives.
Advanced Excel skills and strong Microsoft Office proficiency.
NMLS eligibility required.

Why Consider This Opportunity?

Visible leadership role with significant impact on lending strategy and operations.
Opportunity to lead and develop a growing lending team.
Collaborative, member-focused culture with executive-level exposure.

HOUAC49

Loan Operations Manager

Burnett Specialists

Houston, TX

About the Company

Burnett Specialists

Similar Job Searches