Overview
Position Summary The Loan Officer Assistant (LOA) works directly with and supports the loan origination staff (loan officers, sales managers, etc.). By working collaboratively with the loan origination staff and processing team, a successful LOA has current product knowledge of loan programs and will be able to communicate loan requirements with customers, processors, and loan officers.
Responsibilities
Qualifications
Desired Job Competencies:
Demonstrate proficient product knowledge of FHA, VA, Conventional, and other loan programs such as Home Equity Lines of Credit and 2nd Mortgages.
Ability to analyze tax returns and accurately calculate income for all types of borrowers.
Ability to maintain a high level of professionalism, customer service, and communication with the customer, processor, and LO.
Proficient with Encompass.
Understanding of compliance regulations and investor guidelines.
Has knowledge of commonly used terminology, concepts, practices, and procedures within the mortgage industry.
Ability to meet time deadlines while working under pressure.
Ability to effectively handle simultaneous tasks and projects in a fast-paced environment.
Able to effectively and efficiently work independently or as a member of a team.
Must be able to work a flexible schedule that may include some evening and weekend hours.
Desired Education/Experience:
Two or more years recent mortgage operations, underwriting, and/or processing experience.
Current hands-on loan officer assistant, processing, or underwriting experience.
Knowledge of and experience working with FNMA, FHLMC, FHA, VA, and other refinance and purchase loan programs and mortgage insurance guidelines.
Other Duties This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Work Authorization Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
[EOE/M/F/D/V. Drug-free workplace.] #LI-KZ1