Loan Document Specialist II

Role:
By emphasizing ONE Park, ONE Mission, One Team, the Loan Document Specialist II is responsible for
supporting members with their commercial, mortgage, and consumer lending needs, with a primary focus on 1st mortgage and/or commercial loans. This role involves closing loan requests in alignment with lending policies, reviewing documents for accuracy, sending complete documents packets for necessary signatures to be obtained, and preparing loans for funding. The Loan Document Specialist II maintains communication with members and other lending staff throughout the closing process, addressing any questions or concerns and ensuring a smooth and efficient loan closing experience.

 

Performance Measurements:
1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values:
• Vibrant Connections
• Inclusive Excellence
• Bold Compassion
• Endless Empowerment
2. To provide friendly, professional and accurate service and support to all members and coworkers.
3. To ensure that all loans closed comply with established loan policies and guidelines and are free of error.
4. To help achieve departmental as well as credit union goals and objectives.
5. To maintain knowledge of all lending products and rates within the credit union as well as a working
knowledge of other credit union products
6. To follow the credit union’s Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.
7. To maintain a professional work environment, promote teamwork, build respect among coworkers and
present a businesslike appearance.
8. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.

 

Knowledge and Skills:
Experience Three years to five years of similar or related experience.
Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing,
or (3) completion of specialized training courses conducted by vendors, or (4) job-specific
skills acquired through an apprenticeship program.
Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting
cooperation. Discussions involve a higher degree of confidentiality and discretion,
requiring diplomacy and tact in communication.
Other Skills

1. Knowledge of lending products.
2. Must have effective communication skills.
3. Strong analytical skills.
4. Must be able to type, use PC, general office equipment, etc.

 

Physical Requirements
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this position. Reasonable
accommodations may be made to enable qualified individuals with disabilities to perform
the essential functions.
While performing the essential duties of this position, the employee is regularly exposed to
a general office environment and interaction with customers.
PHYSICAL DEMANDS
The physical demands described here are representative of those required to successfully
perform the essential functions of this position, but do not necessarily constitute an
exhaustive list of all essential functions. To the extent required by any applicable law,
reasonable accommodations will be made to enable qualified individuals with disabilities to
perform essential functions where this can be done without posing a direct threat to self or
others.
While performing the essential duties of this position, the employee frequently must sit,
stand, and walk short distances. The employee frequently uses hands and fingers to count
currency and handle, manipulate, and feel objects, documents, and office tools and
equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones,
and other office equipment and software throughout the work day. The employee is
occasionally required to stoop, bend, squat, and reach overhead with hands and arms.
Occasionally pushing and pulling of office furniture and other objects. The employee may
occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25
pounds.