Obtains information related to the loan origination process including: ordering credit reports, appraisals, preliminary title reports, insurance information, flood certificates, Secretary of State searches and various other items; Answers loan customer phone calls and assists customers with routine inquiries regarding payoffs, changes of owner, note modifications, beneficiaries and other loan details; Assists in the preparation of disbursement worksheets, loan documentation checklists, and other communications necessary to properly document the credit files; Ensures that all loan documentation and customer information is scanned into the core system in a timely manner; Ensures that all liens, including deeds of trust and notice of liens are filed in a timely matter in order to protect the Bank's lien on collateral; Assists loan officer in ensuring that all loan-related compliance is followed, including HMDA and CRA; Receives tracking report and ensures that outstanding issues regarding title policies, vehicle titles, appraisals and appraisal checklists, construction inspections, etc. are properly received, documented and cleared from the report; Completes clerical tasks such as filing, photocopying, faxing documents, scanning loan files and organizing and maintaining supplies; and, Acts as liaison between loan officers and loan processing department. Interacts with customers, Loan Officers, and Loan Processing personnel to complete a variety of tasks associated with the origination of loans and the servicing of existing loans.