Duration: 06 Months
Job Description:
- We are looking for a detail-oriented LMS & Training Coordinator to support the day-to-day operations of the Sales and Partner Enablement team. The individual will be responsible for managing Learning Management System (LMS) activities, supporting users with platform-related queries, maintaining training content, monitoring system usage, and generating reports to measure engagement and effectiveness of learning programs.
- The ideal candidate should have strong organizational, analytical, and problem-solving skills, along with the ability to manage multiple priorities in a fast-paced environment.
Responsibilities:
- Manage LMS user administration, including adding, removing, updating, and maintaining user accounts and access permissions.
- Provide support to users regarding course enrollment, accessibility, navigation, and other LMS-related queries.
- Monitor LMS license utilization and maintain accurate usage records.
- Coordinate with LMS vendors to troubleshoot technical issues and ensure timely resolution.
- Generate regular reports on user engagement, learning program participation, and learner feedback.
- Analyze learning data and prepare dashboards, reports, and presentations to communicate key insights.
- Support LMS requirements and system configurations for new training program launches.
- Upload, configure, and test new on-demand learning content within the LMS.
- Maintain and update training materials, course information, and learning content across relevant platforms.
- Coordinate with internal stakeholders to ensure smooth execution of learning and enablement initiatives.
Experience:
- Approximately 2–5 years of experience in LMS administration, training coordination, learning operations, or Learning & Development support.
- Hands-on experience working with Learning Management Systems (LMS) is preferred.
- Experience in user administration, technical troubleshooting, reporting, and training content management will be an advantage.
- Prior experience supporting internal employees, external partners, or distributed teams is desirable.
Skillsets:
- Working knowledge of Learning Management Systems (LMS) and learning administration processes.
- Proficiency in Google Workspace applications, including Google Sheets, Docs, Slides, and Drive.
- Strong analytical and problem-solving abilities.
- Ability to generate reports, analyze learning data, and prepare dashboards and presentations.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
- Ability to troubleshoot system-related issues and coordinate with external vendors.
- High attention to detail and a proactive approach to resolving operational challenges.
Education:
- Bachelor's degree in Business Administration, Human Resources, Education, Information Technology, or a related discipline.
- Equivalent relevant professional experience may also be considered.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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