Live Chat Support Specialist

Bold Gold Media

  • Scranton, Pennsylvania
  • 30+ days ago

    Highlights

    The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment. We are looking for a full-time Live Chat Support Specialist to join our team.

    Numbers & Facts

    LocationScranton, Pennsylvania

    Description

     

    Full Time Live Chat Support Specialist



    We are looking for a full-time Live Chat Support Specialist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment.



    Responsibilities:



    • Provide live chat support to customers via our website
    • Answer questions about products and services
    • Resolve customer issues and complaints
    • Track and manage customer interactions
    • Provide feedback to the team on customer feedback


    Qualifications:



    • 1-3 years of experience in customer service or a related field
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong problem-solving skills
    • Proficiency in Microsoft Office Suite
    • Knowledge of live chat software


    To apply for this position, please send your resume and cover letter to [email protected] We will review all applications and contact the most qualified candidates for an interview.

     

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