Litigation Paralegal

Bilingual Wage & Hour Intake Specialist

• Full-time, Remote
• Bilingual (English/Spanish)
• $25 - 27/hr

Can you tell, in the first ten minutes of a call, whether an unpaid overtime claim is real? At Clarkson, we fight for workers who've been shorted by employers who know exactly what they're doing. This isn't an entry-level intake role, and it isn't general intake. We need someone who has already logged real hours in wage and hour work, who can separate a strong unpaid wages case...

Can you tell, in the first ten minutes of a call, whether an unpaid overtime claim is real? At Clarkson, we fight for workers who've been shorted by employers who know exactly what they're doing. This isn't an entry-level intake role, and it isn't general intake. We need someone who has already logged real hours in wage and hour work, who can separate a strong unpaid wages case from a weak one before the caller finishes their first sentence, who doesn't need to be taught the difference between a meal-break violation and an off-the-clock claim, and who can hold a real conversation with someone who's been wronged while still building a file an attorney can act on. If this sounds like you, let's talk. Spanish/English fluency is required for this role.

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What You'll Actually Do

• Conduct in-depth intake interviews with prospective clients to identify and document potential wage and hour violations, including unpaid overtime, off-the-clock work, meal and rest break violations, misclassification (exempt/non-exempt and employee/independent contractor), unpaid wages, rounding practices, and failure to reimburse business expenses
• Ask targeted, claim-specific follow-up questions that surface facts a less experienced intake person would miss
• Assess and flag claim strength indicators based on jurisdiction-specific wage and hour law (primarily California law), for attorney review and final determination
• Translate a caller's raw, often disorganized account into a clear, structured intake summary attorneys can act on immediately
• Identify potential class or collective action fact patterns during initial intake and flag for attorney evaluation
• Recognize statute of limitations issues and time-sensitive claims in real time
• Follow the firm's three-attempt contact protocol and C.A.R.E. intake framework on every file
• Maintain accurate, detailed records in the firm's CRM (Lawmatics) and case management system
• Flag red flags, inconsistencies, or gaps that need clarification before a case moves forward
• Collaborate with attorneys and paralegals to ensure smooth handoff of qualified leads

What You Bring

• Prior wage and hour intake experience is required. You should already be fluent in the fact patterns that separate a real claim from a dead end
• Working knowledge of the California wage and hour laws (FLSA and multi-state experience is a strong plus)
• Bilingual, Spanish/English, required
• A sharp ear for detail and the ability to ask the next question, not just the scripted one
• Strong written communication skills. Your intake notes need to read like they were written by someone who understood the case, not just transcribed it
• Experience with CRM or case management software (Lawmatics, Clio, or comparable platforms)
• Able to look for potentially overlapping cases including through the LWDA's PAGA search website (a plus)

What We Offer

• Full benefits package (health, dental, vision, 401(k) match)
• Fully remote

If you can hear a real claim taking shape before the caller even knows they have one, we want to talk to you.

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