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Linux SQL Application Support Engineer

CYNET SYSTEMS

  • Irving, TX
  • Today
  • $45–$50 Per Hour
  • Temporary
  • Contractor
  • Part-time

Highlights

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

Numbers & Facts

LocationIrving, TX
Job TypeTemporary, Contractor, Part-time
Salary$45–$50 Per Hour
HeadquartersIrving, TX, US

Description

Pay Range: $45.00hr - $50.00hr

Job Overview:

The candidate will provide application support in a 2-3 days hybrid environment. Key technical capabilities include Linux, Unix command line, Shell scripting, SQL query writing, data analysis, troubleshooting, and leveraging AI productivity tools.

Technical Skills:

  • Linux and SQL skills (query writing, data analysis, troubleshooting), and use of AI tools.
  • Linux/Unix command-line instructions and Shell scripts.

Responsibilities:

  • Investigate, troubleshoot, and resolve AYS incident tickets within agreed SLAs.
  • Ensure adherence to 24-hour incident resolution SLA for assigned support tickets.
  • Perform root cause analysis (RCA) for recurring incidents and implement permanent fixes.
  • Perform file handling activities in Linux environments.
  • Coordinate with development, infrastructure, and business teams for issue resolution.
  • Utilize AI tools such as Gemini, GitHub Copilot, and other productivity tools to accelerate troubleshooting and automation.
  • Flexible to work in rotational shifts, weekends, and on-call schedules as required.
  • Demonstrate an ownership mindset with a focus on SLA adherence and customer satisfaction.
  • Maintain a continuous learning attitude and automation-first mindset.
  • Monitor application health and proactively identify operational issues.
  • Maintain incident logs, support documentation, and operational runbooks.
  • Execute SQL queries for data validation, troubleshooting, and issue resolution.
  • Develop simple scripts and automation solutions to reduce manual intervention.
  • Understand production support and incident management processes.
  • Demonstrate exposure to ticketing tools and SLA-driven support environments.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

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