| Location | Little Rock, Arkansas |
| Website | jointhinktank.com |
LIFELINE SIM SUPERVISOR – LITTLE ROCKBuild Your Team | Lead Enrollment Growth | Earn Leadership Income
Lifeline SIM partners with the nation's largest wireless service providers to connect underserved communities with free and affordable mobile service. As a Lifeline Supervisor, you'll build and lead a high-performing enrollment team of 3+ agents while managing your own enrollments and growing your income exponentially.
This role combines hands-on enrollment expertise with team management and business development - perfect for entrepreneurs and natural leaders who want to scale their earnings through smart team-building.
Team Leadership Responsibilities:
Recruit, train, and support 3+ enrollment agents using Lifeline SIM's proven onboarding system
Coach agents on enrollment best practices, compliance, and customer service excellence
Set team goals and track performance metrics daily
Maintain team morale through recognition, feedback, and development opportunities
Ensure compliance across all team members' enrollments and documentation
Personal Enrollment Responsibilities:
Enroll qualified customers for FREE Lifeline SIM cards using their existing phones
Verify eligibility securely through compliant systems
Explain program benefits and activate services
Promote device upgrades and premium offerings
Meet individual enrollment goals while supporting your team
Community Engagement & Operations:
Organize and execute marketing events, community outreach, and retail activations
Build relationships with local organizations, schools, nonprofits, and community partners
Identify high-traffic locations for enrollment opportunities in your neighborhood
Manage team schedules and coordinate daily operations
Program Compliance Notice:
Lifeline SIM operates under strict FCC regulatory standards (47 C.F.R. §§ 54.400-423). All supervisors and enrollment representatives must follow National Verifier eligibility protocols and NLAD procedures, maintain accurate customer documentation and compliance records, ensure all team members follow program integrity standards, prevent fraud and enforce anti-incentive guidelines, achieve 3-year documentation retention requirements, and support USAC audit and compliance assessments. Your leadership sets the compliance tone for your team. Commitment to regulatory standards protects both your customers and your business.
Must-Have Qualifications:
High school diploma or GED (college/advanced certification preferred)
2+ years experience in field sales, team management, or community outreach
Proven ability to recruit, train, and motivate teams
Reliable transportation and ability to work locally in your neighborhood
Valid 1099 independent contractor eligibility
Strong leadership and communication skills
Detail-oriented with comfort in digital tools and compliance systems
Self-motivated, goal-driven, organized, and results-focused
Committed to ethical practices and FCC regulatory compliance
Highly Preferred:
Previous team leadership or management experience
Established local community networks and partnerships
Experience with low-income support programs or community service
Bilingual fluency (English/Spanish)
Sales or enrollment background
Understanding of Lifeline program and eligibility criteria
Team Size Requirements:
Minimum: 3+ active agents on your team (currently)
Recommended: 5-8 agents per supervisor for optimal management
Scalable: Grow beyond as you develop leadership systems
Equal Opportunity Statement:
Lifeline SIM is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Exponential earning potential - Commission from your enrollments PLUS your agents' enrollments
Build a business - Develop a team-based operation with recurring revenue
Bi-weekly payments - Consistent paycheck with performance bonuses
Flexible leadership - Manage your team your way with full autonomy
Scalable model - Start with 3 agents, grow to 5, 10, or more
Training provided - Comprehensive supervisor training and ongoing field support
Leadership track record - Join 30+ year industry veterans
Zero startup costs - No franchise fees, no overhead
Community impact - Build something meaningful while building wealth
1099 independence - Control your business model and income
Compensation & Structure:
Dual-income model - Earn on your personal enrollments AND your agents' enrollments
Performance-based - Higher volume = higher earnings
Bi-weekly pay - Consistent, reliable payment schedule
Unlimited scalability - No income cap; grow your team, grow your earnings
Flexible hours - Manage your team and schedule independently
Independent contractor status - Full business autonomy as a 1099 operator