Job Description
Life Insurance Consulting Managers lead critical workstreams within complex transformation programs across the Life & Annuity value chain.
They help clients move from strategic ambition to measurable outcomes by translating business objectives into transformation initiatives that span operations, digital core modernization, workflow redesign, data, and emerging technologies. The role requires a combination of Life & Annuity expertise, consulting skills, transformation leadership, and delivery experience.
Successful candidates are comfortable working with senior stakeholders, challenging existing ways of working, designing future-state solutions, and leading cross-functional teams through execution.
Responsibilities
- Lead critical business and technology workstreams across Life & Annuity transformation programs from strategy and mobilization through implementation and value realization.
- Partner with client leaders to define transformation objectives, future-state operating models, and sequenced modernization roadmaps.
- Redesign end-to-end workflows across new business, underwriting, policy administration, servicing, claims, distribution, and operations.
- Help clients determine how AI, intelligent agents, automation, and emerging technologies can improve business performance, customer experience, and workforce effectiveness.
- Design AI-enabled and agentic workflows, including agent roles, orchestration, human decision points, data and tool requirements, controls, and value measures.
- Translate business priorities into actionable transformation plans, solution approaches, and delivery strategies that connect operations, digital core platforms, data, integration, and AI.