Openwork Company is currently engaged in a search to find a
Life Claims Representative in Webster. Apply today if you meet the qualifications listed below.
Responsibilities:- Identify life insurance policies with unclaimed death benefits and potential eligible beneficiaries.
- Review policy records, claim files, and supporting documentation to determine beneficiary eligibility.
- Conduct investigations using internal systems, external databases, and public records to locate beneficiaries.
- Verify policy status, ownership, beneficiary designations, and applicable claim requirements.
- Process life insurance death claims accurately, efficiently, and within established service standards.
- Ensure compliance with state unclaimed property laws, insurance regulations, and company policies.
- Maintain detailed claim notes, accurate documentation, and organized records within claims management systems.
- Communicate with beneficiaries and customers to address inquiries and provide professional guidance throughout the claims process.
- Evaluate supporting documents to ensure all claim requirements are satisfied before processing payments.
- Follow established procedures to resolve discrepancies, missing information, and outstanding claim issues.
- Monitor pending and unclaimed death benefit cases to ensure timely follow-up and resolution.
- Protect confidential customer and beneficiary information while maintaining the integrity of claim records.
Requirements:- Strong research, problem-solving, and attention to detail.
- Good written and verbal communication skills.
- Strong customer service skills.
- Good organizational and time management skills.
- Basic computer skills and accurate data entry.
- Proficiency in Microsoft Office, Outlook and Teams.
- Ability to handle confidential information.
- Experience in insurance, banking, healthcare, office administration or customer service.
- Life insurance and annuity claims experience is preferred but not required.
Schedule:- Monday - Friday
- 8:00am - 5:00am
Pay Rate: Click on Apply Now to be considered for this
Life Claim Representative or visit our website www.openwork.com to search for other opportunities that are currently available.
About Openwork:
Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes Openwork, Openwork Health, and Aerospace Solutions.
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