Licensed Insurance Customer Service Representative

The Farmers Insurance, Bud Abel's Agency is excited to welcome a dedicated Customer Service Representative to join the largest Farmers Agency in Wisconsin! In this role, youll play a vital part in supporting our clients and ensuring their needs are met with professionalism and care.

Were looking for motivated individuals who thrive in a fast-paced, team-oriented environment. If youre eager to grow your skills, make meaningful connections, and be part of a high-performing team, this is the perfect opportunity for you. Well provide comprehensive training and resources to help you succeed. Apply Today!

Salary Range: $21.00 - $30.50 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Licensing Assistance Available

• Respond promptly to customer inquiries via phone and email, delivering exceptional service.
• Resolve service alerts and notifications by proactively reaching out to customers.
• Conduct conversations with current customers to identify and uncover potential sales opportunities.
• Support the team in marketing efforts and agency initiatives to drive growth.
• Assist with agency tasks to ensure smooth daily operations.

• Willingness to learn and develop insurance underwriting skills with a focus on Farmers Insurance products.
• Must have or be willing to obtain a Wisconsin Property & Casualty Insurance Licenses (licensing assistance available).
• Strong communication skills and a customer-focused mindset.
• Team-oriented approach, working collaboratively to support agency goals.
• Enthusiasm for growing sales opportunities while maintaining high-quality service standards.