Role Description:
As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs.
Responsibilities:
- Handle customer inquiries and provide accurate information about insurance policies
- Process policy changes, renewals, and claims efficiently
- Assist customers with policy-related questions and concerns
- Maintain client records and documentation
- Collaborate with the sales team to ensure customer satisfaction
Requirements:
- Active insurance license
- Prior experience in customer service or insurance industry
- Excellent communication and interpersonal skills
- Proficiency in insurance software and Microsoft Office
Benefits:
- Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly
- Health insurance and retirement plans
- Paid time off and holidays
- Matching Simple IRA
About the Company:
At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.