About the Role
Join a growing insurance agency in Paramus, NJ, where you’ll play a key role in servicing and retaining clients while contributing to sales growth. We are seeking a Licensed Customer Service Representative (P&C) with personal lines experience who thrives in a client-focused environment and is motivated to deliver exceptional service and results.
At Choice Financial Group, we support the growth of property & casualty, life, health, and employee benefits agencies through strategic acquisitions and operational excellence. As one of the fastest-growing firms in the industry, we offer stability, advancement, and a collaborative team culture.
What You’ll Do
- Service and maintain existing homeowners and auto insurance policies
- Assist clients with policy changes, renewals, billing inquiries, and coverage questions
- Provide outstanding customer service to support client retention
- Identify opportunities to cross-sell and sell new home and auto policies
- Work directly with carriers to ensure efficient policy servicing and issue resolution
- Build and maintain strong client relationships through consistent communication
- Support retention efforts and contribute to overall agency growth
What You Bring
Required:
- Active New Jersey Property & Casualty License
- Minimum 1 year of personal lines insurance experience
- Experience servicing home and auto policies
- Bilingual in English and Spanish (required)
- Strong customer service and relationship-building skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
Compensation & Benefits
- Base salary of $55,000
- Retention commission: $2,000 – $10,000+
- New business commission: $4,000 – $10,000+
- Medical, dental, and vision coverage
- 401(k) with company participation
- Employer-paid group life insurance
- Paid time off and holidays
- Gym membership reimbursement
- Employee referral bonus program
Location & Schedule
- On-site role based inParamus, NJ
- Standard business hours
Why Join Us?
- Be part of a rapidly growing organizationin the insurance industry
- Opportunity to expand your skills in both service and sales
- Collaborative and supportive team environment
- Direct impact on client satisfaction, retention, and agency success