Licensed Customer Service Representative (P&C)

Join a growing insurance agency in Paramus, NJ, where youll play a key role in servicing and retaining clients while contributing to sales growth. We are seeking a Licensed Customer Service Representative (P&C) with personal lines experience who thrives in a client-focused environment and is motivated to deliver exceptional service and results.

Compensation

• Base salary of $55,000
• Retention commission: $2,000 $10,000+
• New business commission: $4,000 $10,000+

Location & Schedule

• On-site role based in Paramus, NJ
• Standard business hours

Why Join Us?

• Be part of a rapidly growing organization in the insurance industry
• Opportunity to expand your skills in both service and sales
• Collaborative and supportive team environment
• Direct impact on client satisfaction, retention, and agency success

Salary Range: $55000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Gym Reimbursement

Employee Referral Bonus

Responsibilities

• Service and maintain existing homeowners and auto insurance policies
• Assist clients with policy changes, renewals, billing inquiries, and coverage questions
• Provide outstanding customer service to support client retention
• Identify opportunities to cross-sell and sell new home and auto policies
• Work directly with carriers to ensure efficient policy servicing and issue resolution
• Build and maintain strong client relationships through consistent communication
• Support retention efforts and contribute to overall agency growth

• Active New Jersey Property & Casualty License
• Minimum 1 year of personal lines insurance experience
• Experience servicing home and auto policies
• Bilingual in English and Spanish (required)
• Strong customer service and relationship-building skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills