Benefits:- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
- Parental leave
- Signing bonus
- Training & development
Customer Service Representative / Sales Team Member
The Vackner Allstate Agency
Licensed in NY, NJ & CT
Bilingual candidates strongly encouraged to apply.
MUST have Previous Insurance Experience!The Vackner Allstate Agency is a growing, award-winning agency proudly serving clients in New York, New Jersey, and Connecticut. We are looking for a driven and dependable Customer Service Representative / Sales Team Member to join our fast-paced, team-oriented office.
No insurance experience? No problem. We will train the right person and assist with licensing.
This is not just a job. It is a career opportunity with growth potential. You will play a key role in helping families protect what matters most while delivering exceptional service and meeting performance goals.
If you are motivated, coachable, and thrive in a structured, goal-driven environment, we want to meet you.
What You’ll Do• Engage with customers through inbound and outbound calls
• Identify client needs and recommend appropriate coverage solutions
• Provide professional and timely customer support
• Conduct policy reviews and cross-sell opportunities
• Follow up on leads and meet monthly sales goals
• Accurately document all interactions in our eAgent system
• Maintain compliance with carrier and agency guidelines
• Work collaboratively with a high-performing team
What We’re Looking For• Positive and professional demeanor
• Strong communication skills
• Ability to multitask in a fast-paced office
• Strong work ethic and accountability
• Sales or customer service experience is a plus
• Insurance license is a plus (we will assist in obtaining NY licensing if needed)
• Bilingual is a plus
We value discipline, integrity, and a commitment to doing things the right way.
Compensation & Benefits• Competitive base salary
• Monthly and annual bonus opportunities
• Commission program
• Paid time off
• Ongoing training and professional development
• Career growth opportunities
Join a team that is serious about growth, service excellence, and building long-term careers.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.