Library Technician

Library Technician

Salary

$21.14 - $43.19 Hourly

Location

Prince William County, VA

Job Type

Full-Time (FT)

Job Number

202610787

Department

LIBRARY

Division

PUBLIC SERVICES

Opening Date

09/21/2026

Closing Date

10/5/2026 11:59 PM Eastern

GRADE

B21

Hiring Salary

$21.14 - $26.65 per hour

• Description
• Benefits
• Questions

Introduction

Are you passionate about public service and enjoy working as part of a collaborative, supportive team? We are seeking a full-time Library Technician who is energetic, dedicated, and committed to providing exceptional service to both staff and the diverse community we serve. Join the team at Potomac Library, where creativity, professional growth, and community engagement are valued, and where youll have the opportunity to make a meaningful impact every day.

About This Role:

Join our team to deliver exceptional customer service to patrons of all ages while keeping daily library operations running smoothly. As a key frontline team member, you will handle daily desk operations, assist patrons with technology, support collection management, and represent the library at community events.

Key Responsibilities

• Customer Service & Frontline Operations: Provide friendly, high-quality assistance to all patrons. Serve as the acting service desk lead in the supervisors absence to manage workflow and process daily reports.
• Technology & Support: Help patrons use computers, copiers, and software. Perform basic troubleshooting for public technology and office equipment, and deliver technology training to staff and the public.
• Collection & Department Liaison: Maintain the library collection by coordinating recalled and withdrawn materials, acting as the primary point of contact between Material Services and public service staff.
• Financial & Administrative: Accurately handle cash transactions, process daily financial report, and may serve as a certified Passport Acceptance Agent.
• Community Engagement: Represent the library and promote its services at community outreach events.

Minimum Requirements:

High school diploma or G.E.D.

Preferences:

• 1 year customer service experience
• Experience with collection maintenance: processing recalls, weeding materials, and updating catalog records.
• Experience as a team lead or person in charge
• Cash handing experience
• Experience with Microsoft Office and common office equipment.

Special Requirements: The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule:

This is a 37.5 hour per week position. Scheduled hours will fall within the following times: Monday - Wednesday 9 am - 8 pm and Thursday - Saturday 9 am - 5 pm. Schedule may vary depending on the needs of the library. Weekend and evening work are required.

Starting Salary Range:

$21.14 - $26.65 / hour

We also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings plans
• Paid Annual Leave / Sick Leave / Personal Leave
• Paid Holidays
• Group Medical, Dental, & Vision Health Plans
• Group Life Insurance
• Employee Assistance Program (EAP)
• Career Development Opportunities
• Membership to the Virginia Library Association

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here for the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

By submitting this application, I understand the following: 1) Only the information provided on my application is used to determine my qualifications; 2) My resume will not substitute for the education, work experience, and required fields on the Prince William County application; 3) Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4) If selected, my employment dates will be verified for the past three (3) years (if applicable), with a required reference from my current or most recent employer.

• Yes, I acknowledge and understand the above statement and wish to continue in this process.
• No, I do not wish to proceed any further in this process.

02

What is your highest level of completed education?

• Bachelors degree or higher
• Associates degree
• High school diploma/G.E.D.
• None of the above

03

Please indicate your years of providing customer service in a work setting.

• 2 or more years
• 1 year
• Less than 1 year
• None

04

Select all areas in which you have at least one year of work experience. Ensure this information is reflected in the work history section of your application. Check all that apply.

• Public library
• Bookstore
• Retail
• School library
• None of the above

05

Select all of the following customer service activities in which you have work experience. Ensure the selected experience is reflected in the work history section of your application. Check all that apply.

• Explaining policies, procedures or guidelines to customers
• Serving as a team lead or person in charge
• Resolving customer questions, issues or complaints
• Providing information about products, services, programs or resources
• Providing written responses to customer inquiries
• None of the above

06

Select the options that reflect your work experience. Ensure this information is included in the work history section of your application.

• Readers' advisory and research assistance
• Outreach to community groups
• Creating displays and promotional signs, fliers, or bookmarks
• Collection maintenance
• Cash handling
• None of the above

07

Select the applications with which you have at least 1 year of work experience. Ensure this information is included in the work history section of your application. Check all that apply.

• Assisting others with library resources database and library apps
• Assisting others with fax machine copiers, printers and scanners
• Assisting others with smartphone tablets and E readers
• Using technology and personal devices (ex: computers, tablets, smartphones)
• Assisting others with personal computers, including downloading files
• Troubleshooting common office equipment and technology (ex: printers, fax machines, copiers)
• None of the above

08

Select the applications or systems with which you have at least 1 year of work experience. Check all that apply.

• Integrated Library System (Koha or another ILS)
• Communico
• Beanstack
• Microsoft Teams
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft SharePoint
• None of the above

09

This is full-time, 37.5 hours a week, non-exempt position. The schedule includes days, at least one evening a week and rotating weekends. Work hours are generally Monday - Wednesday 9: am to 8: pm and Thursday - Saturday 9: am - 5: pm. Schedule may vary depending upon the needs of the library. Flexibility is imperative. Are there any days and times you are unavailable? If you have no restrictions, enter N/A.

Required Question

Employer Prince William County Government

Address 1 County Complex Court

Prince William County, Virginia, 22192

Website https://www.pwcva.gov/department/human-resources/careers