Library Support Specialist- Digital Equity

Library Support Specialist- Digital Equity
Full-time Staff
Aurora Downtown Campus

Hybrid Option: No 

Join our dynamic team at Waubonsee Community College, where your career can flourish. We are committed to being an exceptional employer, offering a comprehensive benefits package with generous time off, low-cost medical, dental, and vision plans, and a secure pension plan through SURS. You'll also enjoy 14 paid holidays, including winter and Thanksgiving breaks. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Your future starts here - join us today!

Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college's culture of collaboration, professional growth and student success.

Reporting to the Student Technology and Library Services Manager, the Library Services Specialist - Digital Equity provides front-line library and student technology services that promote equitable access to library resources, spaces, academic technologies, and college services. Through technology guidance, digital literacy instruction, and individualized support, this position helps students overcome barriers to access and develop the skills and confidence necessary for academic engagement and success.

Responsibilities
Provide high-quality, equitable service to all library users face-to-face, over the phone, and via email and LiveChat; Assist students in navigating library services, college resources, and academic technologies.

Circulate library materials, including books, media, course reserves, interlibrary loan items, and loanable technology; manage study room reservations for the campus libraries.

Provide technology assistance, including support for computers, personal devices, printers, WiFi, and assistive technology tools; guide students in navigating the Canvas LMS, publisher materials and courseware, mywcc, and student email.

Instruct and assist students in using language support and assistive technologies to engage with course content and college resources, including translation tools, text-to-speech, screen readers, transcription, and speech-to-text applications.

Assist with the development and delivery of digital literacy instruction, workshops, and resources, and provide individualized support to help stud