Description
Library & Instructional Technician
Salary Range
Competitive
Benefits
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) - with Employer Contribution
South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
Over 20,000 Students
10 Campuses
Competency Based Education
Online
Library & Instructional Technician Description
Essential Duties and Responsibilities:
- Work with Instructional Design and Technology leadership on projects that support the IDT team.
- Assist students with navigating Canvas courses.
- Provide training and support for the basics of Canvas and other instructional technologies that support teaching and learning.
- Assist with IDT Help Desk on level 1 tickets.
- Provide excellent customer service and problem solving skills in assisting all users. Direct users to a librarian for further assistance as needed.
- Assist with maintenance and use of library collection, printer, computers, and laptops.
- Provide accurate circulation, interlibrary loan, and inter-campus loan services.
- Collect and report library usage data monthly and as requested.
- Supervise assigned Federal Work Study to provide sufficient coverage for all hours.
- Issue college ID cards to faculty, staff, and students. Maintain equipment and order supplies.
- Participate in assigned department teams, projects, and committees.
- Participate in Welcome Sessions and other assigned campus events to represent the library department.
- Attend all department and institutional meetings and training sessions as requested by supervisor.
- Participate in a minimum of one professional development and one community service activity each year.
- Adhere to South College's Commitment to Behavior Standards.
- Adhere to all policies and guidelines established by the institution, school, department, affiliated partners, as described in the employee handbook, and any other directives or memoranda.
- Complex Cognitive activities
- Advanced verbal and written communication often in stressful situations involving students or co-workers
- Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace
- Complete other duties as assigned by supervisor.
Requirements
Education
- Minimum Associate's Degree
- Bachelor's Degree preferred
Experience
- Library experience preferred