Library Associate I (Substitute) - Outreach

Library Associate I (Substitute) - Outreach

Salary

$48,568.00 - $62,129.60 Annually

Location

College Hill Library/ Irving Street Library (7392 Irving St., Westminster), CO

Job Type

Hourly, Non Benefited

Job Number

26-00221

Department

Parks, Rec and Libraries

Division

26 Library Services

Opening Date

09/07/2026

Closing Date

9/21/2026 8:30 AM Mountain

• Description
• Benefits
• Questions

CITY EQUITY STATEMENT

The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

The City of Westminster is seeking a friendly, adaptable, and technologically savvy Library Associate I. The Library Associate I - Outreach Substitute position is responsible for a variety of paraprofessional library and outreach work including driving the Library2Go van, circulation services in remote locations, reading recommendations, general reference regarding library services, and technology assistance. In addition to covering shifts with the Library2Go van, including lobby and marketing stops, Library Associate Outreach Substitutes may assist with programming, school visits, displays, or tasks related to collection maintenance, depending on interests and experience. The ideal candidate for this role is familiar with library services, outgoing, and values empathy and equity in a public library setting.

The full salary range for this position is stated above. Starting wages are negotiable and dependent on the qualifications and experience of each individual candidate.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The Citys work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organizations mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support and promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES

Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific - Every employee in this position must:

• Demonstrate knowledge of Westminster Public Library reference and information services, books, authors, databases, and online resources
• Provide outstanding customer service to patrons and coworkers
• Work enthusiastically and effectively with diverse people
• Work effectively in a dynamic, rapidly changing environment
• Communicate effectively, both orally and in writing

Apply professional judgment and discretion in promoting a positive image for the library in all contacts with patrons, staff, and other members of the community

JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities, and Tasks

• Provide staff coverage and excellent customer service for the Library2Go van and its myriad outreach shifts

• Drive the Library2Go van as required

• Make recommendations to patrons searching for titles to read; assist patrons with library card signups and item checkout, with topic searches, with general reference inquiries, with navigating library services, and more

• Maintain a neat and orderly work environment while working in the vehicle or in nonlibrary locations

• Communicate necessary information professionally between service points or to supervisors by email and/or phone

• Assist patrons with both library and personal technology, including library website, Library2Go materials such as button makers, public computers or tablets, and more

• Assist, as needed, with Library2Go programming, collection maintenance tasks, and on-site emergencies

• Maintains regular and punctual attendance

Other Duties and Responsibilities

Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the Citys discretion

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses, and Certifications

Required:

• Must be 18 years of age or older
• Graduation from High School or GED
• At least two (2) years of customer service experience
• Previous experience providing outreach or information services in a customer-facing setting
• Driver's license

Preferred:

• Graduation from an accredited, four (4)-year college
• Previous library and/outreach work experience
• Spanish language skills

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.

Physical Requirements

Work performed is physical in nature, and involves sufficient physical strength and stamina to:

• Move folding tables, heavy carts of books, and other materials on and off the Library2Go van
• Occasionally sit and stand in one area to perform customer service; constantly standing and walking throughout a multi-level public library facility
• Frequent crouching, squatting, bending, and twisting to shelve books from floor level to above head; frequent climbing and balancing to climb stairs and use stepstools and ladders
• Constant light grasp to prepare returned and new material/books for checkout and patron use, and constant reaching at waist level to return material to proper shelves; frequent firm grasp, pinching, and fine motor skills to prepare material/books, and reaching overhead to stock books
• Constant near acuity to read computer screens, and book and shelving labels; frequent hearing to communicate with public, staff, and vendors
• Frequent lifting of up to 40 pounds from ground to waist to move returned books to check-in area; frequent lifting of up to 20 pounds from ground to overhead to return books to stacks and stock supplies and material; occasional carrying of up to 40 pounds 200 feet to move books and material; occasional pushing/pulling of cart of up to 150 pounds throughout multi-level public use library

WORKING CONDITIONS

Work is performed indoors and outdoors both at various locations around the Westminster community. This position requires working independently, focusing on detail-oriented work for long periods, and ease within a sometimes fast-paced environment.

Required Materials and Equipment

Frequent use of Library2Go van, book carts, button maker and craft machines, telephones, personal computers, fax machines, photocopiers, scanners, bar code readers, book security system equipment, microfiche/microfilm reader-printer, and various electronic and audiovisual equipment including DVD/Blu-Ray players, LCD projection, and image scanners.

PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification
• Drug screen
• Physical
• Must be legally entitled to work in the United States

The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees.

01

Are you a CURRENT City of Westminster, Colorado, employee

• Yes
• No

02

Have you attended and/or graduated from a college or university?

• Yes
• No

03

If you answered yes to having attended a college and/or university, please describe your experience, including your total years/months attended, degree or focus, and if you graduated what degree(s) you received. If you answered no, please respond with N/A.

04

Do you have one (1) or more years of previous experience either in a public library setting or doing outreach work?

• Yes
• No

05

If you answered yes to having one (1) or more years of experience in either a public library setting or doing outreach work, please describe your experience, including your total years/months of experience, and type of responsibilities in your role. If you answered no, please respond with N/A.

06

Are you willing and able to work flexible substitute shifts with both short- and long-term notification?

• Yes
• No

07

If you answered yes to being willing and able to work flexible substitute shifts with both short- and long- term notification, what is the maximum number of hours per week you are able to work as a substitute and are there any days or times that you are unavailable? If you answered no, please respond with N/A.

08

What is your experience level with library technology, especially circulation procedures and catalog browsing?

• Beginner
• Intermediate
• Expert

09

Tell us more about your experience with library technology. Please describe your comfort level with assisting others in using library technology.

10

Please rate your proficiency with tablets, hotspots, and basic computer applications (Word, Outlook, Excel, etc.)?

• Beginner
• Intermediate
• Expert

11

Tell us more about your experience level tablets, hotspots, and basic computer applications (Word, Outlook, Excel, etc.).

12

The Library2Go van has consistent lobby stops at local senior centers. These take place on: 2nd Mondays, 11:30-3:30pm 2nd Tuesdays, 12:30-4:30pm Given these times, would you be available to support one or both of these scheduled stops?

• Yes
• No

Required Question

Employer City of Westminster, CO

Address 4800 West 92nd Avenue

Westminster, Colorado, 80031

Phone 303-658-2150

Website https://westminsterco.gov/jobs