Library Assistant

Library Assistant

Salary

$19.41 - $30.34 Hourly

Location

Prince William County, VA

Job Type

Part-time Benefitted (PB)

Job Number

202610748

Department

LIBRARY

Division

PUBLIC SERVICES

Opening Date

08/12/2026

Closing Date

8/26/2026 11:59 PM Eastern

GRADE

A13

Hiring Salary

$19.41 - $24.88

• Description
• Benefits
• Questions

Introduction

The Prince William Public Library is looking for a dynamic, customer service superstar to step into a Library Assistant role at the Bull Run Library! We need an energetic and dedicated individual who thrives on providing outstanding support to both our staff and the vibrant, diverse community we serve. This essential position is a fantastic launchpad for a successful career and offers a mix of independent and team-based work.

About This Role:

The Library Assistant plays a vital role in connecting our patrons with essential resources. You will:

• Deliver outstanding customer service by fielding inquiries, providing informed guidance, and directing patrons to the right resources.
• Clearly interpret and explain complex library policies and procedures to ensure patron understanding.
• Process financial transactions by accurately collecting fees and operating the cash register.
• Support patrons with technology, including troubleshooting and assisting with printers, copiers, and fax machines.
• Maintain the library collection through meticulous shelving, shelf-reading, handling hold requests, and removing damaged materials.
• Check materials in and out and efficiently locate items upon request.
• Manage patron data by accurately creating, updating, and maintaining records within the librarys database system.
• Actively participate in PWC and library training sessions and departmental meetings.
• Represent the library by engaging in local outreach events and programs.
• Thrive in both independent and collaborative work environments as a versatile member of the team.

Minimum Requirements: 8th-grade education and 0-12 months of customer service experience.

Preferences:

• Experience working in a library, retail, clerical, or help desk providing face-to-face and by phone customer service in a public setting
• Experience using and troubleshooting standard office equipment: computers, fax machines, and copiers.
• Experience using and troubleshooting various technologies (smart phones, tablets, e-readers, etc.) and resources, including databases and library apps.
• Experience using software and databases
• Cash handling experience
• Experience using Microsoft Office (TEAMS, SharePoint, MS Word, Excel)
• Scheduling flexibility

Special Requirements:

The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule:

This is a permanent part-time position that requires 20 hours of work per week. Flexibility in scheduling is essential.

The scheduled hours will align with our operating hours: Monday to Wednesday, 8:30 AM to 8:00 PM, Thursday to Saturday, 9:00 AM to 5:00 PM, and Sunday, 12:00 PM to 5:00 PM. The role includes one evening shift and rotating weekends. The specific hours will be determined based on the librarys needs.

Hiring Salary Range: $ $19.41 - 24.88 / hourly

We offer benefits for part-time staff, including:

• Paid Annual Leave / Sick Leave / Personal Leave
• Paid Holidays
• Group Medical, Dental, & Vision Health Plans
• 401a and 457 retirement savings plans
• Employee Assistance Program (EAP)
• Career Development Opportunities
• Paid training

NOTE: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the departments business needs. To view the class description in its entirety, click here for the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

By submitting this application, I understand the following: 1) Only the information provided on my application is used to determine my qualifications; 2) My resume will not substitute for the education, work experience, and required fields on the Prince William County application; 3) Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4) If selected, my employment dates will be verified for the past three (3) years (if applicable), with a required reference from my current or most recent employer.

• Yes, I acknowledge and understand the above statement and wish to continue in this process.
• No, I do not wish to proceed any further in this process.

02

What is your highest level of completed education?

• Masters Degree in Library Science
• Bachelors Degree
• Associates Degree
• High School Diploma or GED
• 8th Grade Education
• None of the above

03

Please quantify your related Customer Service Experience.

• 2 or more years
• 1 year
• Less than 1 year
• No Experience

04

Please check any of the following areas in which you have 6 months of experience. Make sure this information is reflected in the work history section of your application.

• Public Library
• Retail
• School Library
• Bookstore
• None of the above

05

Please select the options that best reflect your customer service experience and responsibilities. (Check all that apply).

• Resolving customer issues or complaints
• Assisting customers with technology
• Providing customer service via phone or email
• Handling confidential information
• Assisting with outreach or events
• None of the above

06

Please indicate all related experience(s) you have. Make sure that your selected options correspond to the information in the Work History section of your application. (Check all that apply)

• Assisting others with library resources, databases, and library apps
• Assisting others with personal computers
• Assisting others with fax machines, copiers, printers, scanners
• Assisting others with smartphones, tablets, and e-readers
• Assisting with outreach or events
• None of the above

07

Are you proficient with the following applications? (Check all that apply) Ensure this is indicated under the work section of your application.

• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Microsoft SharePoint
• Video Conference Software (Webex/Teams/Zoom)
• None of the above

08

Please select the options that best reflect your cash handling experience(s). Make sure that your selected options correspond to the information in the Work History section of your application. (Check all that apply)

• Experience using a cash register
• Experience receiving money and providing change using a cash box (no register)
• Reconciliation of cash/cash receipts
• None of the above

09

Please quantify your related experience with general clerical tasks (Filing, data entry, record maintenance, call handling, scheduling):

• Over 1 year
• 6 - 12 months
• 0 - 6 months
• None of the above

10

This application is for a 20-hour part-time position that will not become full-time. Are you interested in a part-time position?

• Yes
• No

11

This is part-time work of 20 hours per week, including days, evenings, and weekends. Please note that business hours may change, which could affect this positions hours. Staff is scheduled during the following hours: Monday to Wednesday, 9:00 am to 8:00 pm; Thursday to Saturday, 9:00 am to 5:00 pm; and Sunday, 12:00 pm to 5:00 pm. Are there any times that you are unavailable?

Required Question

Employer Prince William County Government

Address 1 County Complex Court

Prince William County, Virginia, 22192

Website https://www.pwcva.gov/department/human-resources/careers