| Location | Las Cruces, New Mexico |
Department Contact: Leticia Phetteplace, 575-646-1808, leti@nmsu.edu
Internal or External Search: External - Open to all applicants
Advertising Summary: We support and enhance the teaching, learning, research, and outreach endeavors of NMSU.
Position Title: Library Assistant
College/Division: Library
Department: 390225-LIBRARY ACCESS SERVICES
Location: Las Cruces
Offsite Location (if applicable):
Target Hourly/Salary Rate: 16.83
Appointment Full-time Equivalency: 1.0
FLSA Status: Non-Exempt
Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding: Not Applicable
Standard Work Schedule: Shift: Swing Shift
If Not a Standard Work Schedule: Sunday through Thursday, 9am – 6pm
Job Duties and Responsibilities: Responsible for preparing billing for lost materials, and waiving fines for returned or replaced items. Reconciles cash register/ledger and records deposits for Business Manager. Generate and analyze item, transaction and patron reports in correspondence with University Accounts Receivable. Send correspondence to patrons about overdue items. Search for missing and lost materials when reported by patrons. Set the hours of operations as directed by the Manager of Operations in the various service platforms. Assist the Manager with the supervision of student employees and provide customer service in a busy environment. Assist patrons at circulation desk and perform other duties and special projects as assigned.
Required Education and Experience:
High School diploma or higher degree.
Equivalent Qualifications:
Preferred Qualifications:
• Prior customer services experience.
• Previous experience in library environment
Special Certification/Licensure:
Environment: Work is normally performed in a typical interior/office work environment.
Physical Effort: Light physical effort. Effort applies to no more than two (2) hours per day.
Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk: No or very limited exposure to physical risk.