Library Assistant II - Reserves Supervisor

Posting Details

Come and join the Bearkat community!

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202600293S Title Library Assistant II - Reserves Supervisor FLSA status Non-Exempt Hiring Salary

This position is a pay grade 2. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category Clerical Department Newton Gresham Library Division Division of Academic Affairs Open Date 09/23/2026 Open Until Filled Yes Educational and Experience Requirement

Associate degree or sixty hours of college required. No experience required. Library experience would be helpful. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Provides responsible technical, supervisory, and public services skills necessary in the operation of a specific work unit in the university library.

Primary Responsibilities

Responsibilities include, but are not limited to:

Process physical equipment in the Tools & Techs circulation collection and conduct periodic equipment inventories; Process paper reserve material which includes: files, professor's personal books, and library books. This includes material put on permanent reserve and course material that generally remains on reserve by the semester; Process electronic reserves which includes: scanning, remediating for accessibility, creating course pages, and linking scanned or database material to course pages.

Provide faculty with information about their reserve materials; Provide faculty and students with basic information about copyright; Refer faculty with more complex copyright questions to the Associate Director of Library Public Services; Maintain copyright records so that the Library conforms to copyright guidelines.

Close the library and the Service Desk on Friday evenings; Staff the Service Desk and Stacks as assigned, which includes, but not limited to: (1) Provide Circulation and Reserves services at the Service Desk; (2) Answer patron and faculty inquiries of a complex nature by telephone, email, or in person, including researching patron accounts and interpreting policy to patrons; (3) Handle patron cash and credit payments as needed; (4) Supervise student assistants: prioritizing, delegating, and monitoring work; (5) Assist in the training of student assistants; (6) Recommend revisions to policy and procedures as needed; (7) With all other Access Services staff, is responsible for building security.

Notify Billing Supervisor when charges for recalls should be placed on a patron account; Manages faculty periodical checkout audits; Review and approve, according to library and university standards, social media content created by student employee(s); Assist with monthly Circulation statistics in the absence of the Night Circulation Supervisor; Consistently enforce all Library and University policies for employees and patrons.

In rotation with all other Access Services staff, help to interview and hire student assistants as needed; Assist with staff hiring committees and training new staff upon request; Projects as identified or assigned; Perform other duties as needed to assure that functions and services are maintained.

Other Specifications

Primary computer hardware/software used on the job:

Microsoft Office, especially Outlook, Word, Excel and Teams

Alma (integrated library system)

Springshare LibApps suite - especially LibGuides E-Reserves module, LibAnswers Ref Analytics, and LibCal Banner enterprise system

TouchNet computer point-of-sale (POS) software

Flatbed scanner, KIC overhead scanner, and scanning software

Adobe Acrobat

Working conditions are normally in a semi-private or general working area of the library with little or no disagreeable conditions. Must be able to carry boxes, load and push book trucks and shelve books.

The normal work schedule is Monday-Friday, 9:00AM-6:00PM. In addition, the Reserves Supervisor is on a rotation schedule with other Access Services staff and is required to work assigned Saturdays (either banking time or flexing time during the same work week). Some evenings or nights may be requested if serious short-staffing problems arise.

Full Time Part Time Full Time Position Number Quicklink https://shsu.peopleadmin.com/postings/48706

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter

Screening Questions

Required fields are indicated with an asterisk (*).

• • How did you learn about this position?

• The Chronicle of Higher Education

• TWC - Work in Texas

• Inside Higher Ed

• Higher Ed Jobs

• HERC - Higher Education Recruitment Consortium

• SHSU Website

• SHSU Employee

• Other

• If your response to the question above was "SHSU Employee" please indicate employee's name and department.

(Open Ended Question)

• If your response to the question above was "Other" please indicate from what source.

(Open Ended Question)

• • What is your highest level of education?

• High School/GED

• At least 30 undergraduate credit hours, but have not obtained an Associates degree

• Associates degree

• At least 90 undergraduate credit hours, but have not obtained a Bachelors degree

• Bachelors degree

• At least 18 graduate credit hours, but have not obtained a Masters degree

• Masters degree

• Doctoral/Terminal degree

• • How many years of customer service experience do you have?

• None

• Less than 1 year

• More than 1 year but less than 3 years

• More than 3 years but less than 5 years

• More than 5 years but less than 8 years

• More than 8 years

• • Please describe any experience with clerical (office/admin) work, such as documentation, filing, entering data, answering public phones, and similar.

(Open Ended Question)

• • Please describe your experience handling money professionally, including using cash registers and credit card machines.

(Open Ended Question)

• • How much supervisory experience do you have? Please include time spent functionally delegating and supervising the work of another employee(s), even if you were not the direct supervisor who hires, reviews, and fires the employee(s).

• None

• Up to 1 year

• 1-2 years

• 3-5 years

• 6+ years

• • How would you rate your general skills with Microsoft Office software such as Outlook, Word, Excel, and Teams?

• 0 -Little or no skill

• 1-Minimal skills, such as typing a simple document or sending an email

• 2-Moderate skills, such as attaching files to emails and creating a basic spreadsheet

• 3-Significant skills, such as formatting complex professional documents or building complex spreadsheets with formulas

• • How would you rate your skills in detail-oriented tasks and paying attention to details in the workplace?

• 0 -Little or no skill, I have not performed many detail-oriented tasks

• 1-Minimal skills, I make a lot of errors by overlooking details

• 2-Moderate skills, I occasionally make an error by overlooking details

• 3-Significant skills, I almost never make an error by overlooking details

• • Do you have any experience working in a library? If yes, describe your responsibilities.

(Open Ended Question)