Library and Community Services Supervisor (20788459)

City of Menlo Park

  • Menlo Park, CA
  • 8 days ago

    Highlights

    The supervisor for senior services provides leadership and oversight of programs and services that support older adults, including recreation, social services, transportation support, and community outreach. The City of Menlo Park is currently seeking experienced and motivated public services supervisors to lead major operational divisions in our dynamic and multidisciplinary Library and Community Services Department.

    Numbers & Facts

    LocationMenlo Park, CA

    Description

    Description

    The City of Menlo Park is currently seeking experienced and motivated public services supervisors to lead major operational divisions in our dynamic and multidisciplinary Library and Community Services Department. Our department values customer service, community engagement, accountability, and professionalism. We are dedicated to providing opportunities for community members to learn, connect, and grow.

    This recruitment will fill two current full-time positions: one in Library Services and one in the Recreation and Sports Division (including Aquatics). It will also establish an eligibility list for future Library and Community Services Supervisor vacancies.

    Position Overview

    Library and Community Services Supervisors are responsible for the day-to-day operations, services, staff, and users of their assigned division. Supervisors plan, organize, supervise, and evaluate the work of staff while ensuring the delivery of high-quality programs and services. Positions are assigned to one or more operating divisions that may include library services, recreation and sports, aquatics, childcare, or administrative support functions.

    Division-Specific Responsibilities

    Library Services Supervisor (One current vacancy)

    The Library Services Supervisor oversees the daily operations of the City's library system, including both the Burgess Library and the Belle Haven Library located at the Belle Haven Community Campus. This role is responsible for supervising professional and paraprofessional staff who support circulation, reference services, technology assistance, programming, and general patron support. The supervisor ensures a high level of customer service, maintains welcoming and safe library spaces, and develops programs that promote literacy, lifelong learning, digital inclusion, and community engagement. The position also manages scheduling, staff training, and performance evaluations, while coordinating with community partners, Friends of the Library, Library Foundation, volunteers, and other City departments to enhance library services. Additional responsibilities include monitoring budgets, managing collections, and reviewing service metrics to support continuous improvement.

    Recreation and Sports Supervisor (Recreation, Sports, and Aquatics) (One current vacancy)

    The Recreation and Sports Supervisor oversees operations across the City's recreation programs, youth and adult sports, aquatics programs, fitness offerings, and community events. This position manages staff and ensures that all recreation and aquatics programs meet safety standards, operational goals, and community needs. The supervisor is responsible for coordinating the scheduling and maintenance needs of sports fields, gyms, pools, and recreation facilities, as well as developing seasonal program plans, activity guides, and outreach materials. The role includes recruiting, training, and evaluating staff, coaches, and contract instructors. The supervisor manages program budgets, tracks participation trends, and monitors performance outcomes to support effective program delivery. Throughout all areas, the supervisor ensures that recreation and aquatics services provide safe, inclusive, and positive experiences for the community.

    Childcare

    The supervisor for childcare and youth programs provides leadership and oversight for programs governed by Title 22 and Title 5 regulations, ensuring full compliance with state licensing standards, staffing requirements, safety protocols, and documentation practices. This position oversees licensed childcare operations, after‑school enrichment programs, and seasonal summer camps, ensuring that all programs provide safe, developmentally appropriate, and engaging experiences for children. The supervisor is responsible for planning, implementing, and evaluating program activities; supervising, training, and supporting staff; and maintaining required regulatory records, parent communication, and program quality standards. They coordinate curriculum development, behavior support strategies, and daily operations while ensuring alignment with City policies and state regulations. The supervisor also manages scheduling, ratios, emergency procedures, and program budgets, and collaborates with families, schools, and community partners to meet evolving community needs. This role requires strong knowledge of child development, youth recreation programming, staff development, and compliance with licensing and health and safety requirements.

    Senior Services

    The supervisor for senior services provides leadership and oversight of programs and services that support older adults, including recreation, social services, transportation support, and community outreach. This position ensures programs are responsive, inclusive, and aligned with the needs of older adults and adults with disabilities. The supervisor plans, implements, and evaluates programs such as lifelong learning classes, wellness activities, social engagement programs, nutrition services, and resource navigation. They supervise and train staff and volunteers, manage facility operations, and maintain partnerships with community agencies, service providers, and county or state organizations. The supervisor must be knowledgeable about issues affecting older adults, including accessibility, social isolation, safety, and available support resources. Additional responsibilities include budget oversight, contract coordination, policy implementation, data tracking, and ensuring compliance with applicable laws and regulations. The ideal supervisor brings strong communication skills, empathy, and the ability to build relationships that support older adults in maintaining independence, well‑being, and community connection.

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