L&I IT Quality Assurance - Journey

State of Washington

  • Tumwater, WA
  • 6 days ago
  • $85,800–$115,416 Per Year

Highlights

Please share specific examples from your work history (dates, companies, project title, etc.) where you designed, developed, or converted manual tests to automated tests, and explain the impact on project outcomes. Your work will include executing and tracking test cases, leading regression testing efforts, and ensuring systems perform seamlessly in both functional and non-functional areas, making strong automation expertise essential.

Numbers & Facts

LocationTumwater, WA
Salary$85,800–$115,416 Per Year

Description

L&I IT Quality Assurance - Journey

Salary

$85,800.00 - $115,416.00 Annually

Location

Thurston County - Tumwater, WA

Job Type

Full Time - Permanent

Remote Employment

Remote Optional

Job Number

2026-08439

Department

Dept. of Labor & Industries

Division

Information Technology - Strategic Investments Office

Opening Date

10/21/2026

Closing Date

11/4/2026 11:59 PM Pacific

Salary Information

The high end of the salary range, Step M is typically a longevity step

  • Description
  • Benefits
  • Questions

Description

Our Mission: Keep Washington Safe and Working!

Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

About the Role

Reporting to the IT Systems Testing & Quality Assurance Manager, this role offers an exciting opportunity to lead and drive high-impact software testing initiatives across a diverse portfolio of enterprise IT projects and product teams. You will play a critical role in ensuring the delivery of reliable, high-quality software by championing best practices, promoting consistency, and advancing modern quality standards across the organization.

As a key member of our Software Testing Community of Practice, you'll collaborate with and mentor fellow testers, helping to elevate testing capabilities across the agency while contributing to a culture of continuous improvement and innovation.

In this role, you will design and implement scalable, efficient, and user-focused testing processes and strategies. You'll develop comprehensive test scenarios and create both manual and automated test scripts based on system requirements. Your work will include executing and tracking test cases, leading regression testing efforts, and ensuring systems perform seamlessly in both functional and non-functional areas, making strong automation expertise essential.

You will directly support the mission of delivering high-value software solutions that serve citizens and businesses across Washington State. By enhancing system stability, performance, and usability, your contributions will have a meaningful and visible impact on the services our agency provides. This position is primarily seeking candidates who reside in Washington State or are willing to relocate.

Experience with financial systems is a plus but not required.

Functional and Non-Functional Automation experience is required.

Duties

Some of what you'll do:

  • Establish, standardize, and administer the testing methodology, process, and procedures that will be used on assigned projects and/or product teams.
  • Document the testing methodology and processes to be used on projects and/or product teams as assigned.
  • Collaborate with business and project stakeholders to ensure consistent and/or appropriate test processes are being used across projects and within the IT Division.
  • Identify forms of testing to be performed, test environment needs, and detailed schedules for test phases for project planning within the IT Division.
  • Manage test data and versioning controls in the test environments.
  • Develop test plans according to requirements for conducting various forms of testing such as system, functional, integration, performance, regression, and user acceptance.
  • Provide framework for management and development of test cases and automated test scripts, as well as develop test cases mapped to business requirements.
  • Participate in requirements and design reviews to provide early input for test planning, risk identification, and early flaw detection.
  • Design and develop manual test cases and automated test scripts.
  • Manage and conduct many types of software testing including system, functional, integration, performance, load, stress, regression, and user acceptance testing.
  • Develop, support, and maintain test case and test script libraries.
  • Report test progress and effectiveness during validation effort.
  • Manage defects identified through the Software Development Lifecycle (SDLC).
  • Work closely with developers on test-driven development activities including code reviews and reviewing unit test scripts and results for completeness - making recommendations as necessary.
  • Other duties as needed.

Qualifications

Required:

  • Eight (8) years of qualifying professional IT experience working full-time within a professional IT environment (see note below).

OR

  • A bachelors degree or higher in Information Technology, Computer Science, Business Administration or a closely related field AND four (4) years of qualifying professional IT experience* working full-time within a professional IT environment.

OR

  • An associate's degree or higher in Information Technology, Computer Science, Business Administration or a closely related field AND six (6) years of qualifying professional IT experience working full-time within a professional IT environment.
  • Education or accredited vocational training as listed above will substitute year for year for experience up to four (4) years.
  • NOTE: Required experience above must include a minimum of four (4) years of experience with each of the following:
  • Various types of software testing such as system, integration, data validation, user acceptance, scalability, performance, stress, load, and regression.
  • Functional and non-functional software testing methodologies used throughout the Software Development Lifecycle (SDLC) and with test-driven development practices.
  • Writing and executing test plans, test scenarios, test cases, automated test scripts, and documentation and interpretation of test results.
  • Analyzing functional design requirements and/or user stories and developing use case scenarios.
  • Configuring and managing various software testing tools for development of manual test cases and automated test scripts, managing test cases libraries, tracking defects, and reporting on test statuses.
  • The ability to take action to learn and grow
  • The ability to take action to meet the needs of others

Desired:

  • Professional certifications for quality assurance or software testing, or similar common body of knowledge such as International Software Testing Qualifications Board (ISTQB) Certified Tester Foundation Level (CTFL) software testing certification, Certified Software Test Engineer (CSTE), etc.
  • Three (3) years of experience with:
  • Applying Agile/Scrum and/or other modern software development methodologies to test-driven development practices.
  • Visual Studio or other Integrated Development Environment (IDE), Team.
  • Developing and executing Structured Query Language (SQL) queries.

Supplemental Information

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

We offer hybrid and remote work options, though we're primarily seeking candidates who live in Washington State or are willing to relocate, to support in-person collaboration and access to on-site resources when needed. Remote work from a state outside of WA requires approval.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washingtons 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

To be considered for this opportunity, you must submit a completed online application including work history and professional references.

A resume and cover letter are not required and will not be used in lieu of a complete application.

Please ensure your application includes detailed work history that clearly demonstrates how your experience relates to the qualifications and responsibilities of this position. For each position listed, include specific duties, project(s), accomplishments, and relevant skills that showcase your experience.

You are also required to provide three (3) professional references with current telephone numbers. References should be individuals who can speak to your work performance, skills, and professional experience.

Applications with incomplete work history, missing employment information, references to a resume in place of detailed work experience, or fewer than three (3) professional references with current telephone numbers may be considered incomplete and may not be considered for further review.

Your application materials will be used to determine whether you meet the qualifications for this position and advance in the selection process.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

  • IT position applicants selected to move forward in this hiring process will receive an email skills assessment invitation within 3 weeks of your application being accepted. An applicant may complete the assessment when ready, but the invitation to complete the assessment will expire 5 days after the invitation was sent. Once you start the assessment, you will be required to complete it. You cannot start your assessment and then come back to it later. Please look in your email inbox or spam as these invitations are sent by CodeSignal.
  • For positions requiring travel, you must have a valid unrestricted drivers license and have insurance if driving a privately owned vehicle on state business.
  • This position is represented by the Washington Federation of State Employees (WFSE).
  • Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
  • The Department of Labor and Industries does not participate in E-Verify. Employment eligibility is verified solely through the I-9 form process described below.
  • The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
  • Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
  • Sign up for L&I Job Alerts to receive information about our newest openings: GovDelivery

Did You Know?

Washington is Americas Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washingtons 3 million workers.

Veterans PreferenceApplicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency mission. Having a diverse workforce is this agency's greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Jason Stedman at stjd235@lni.wa.gov.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

How did you learn of this employment opportunity?

  • WorkSource Center or Website (WorkSourceWA.com)
  • L&I Talent Management Consultant
  • L&I Employee
  • Professional/Personal Network
  • Monster
  • College/University Website/Career Fair
  • LinkedIn
  • Facebook
  • Verg
  • Craigslist
  • Indeed
  • Twitter
  • Job Fair (Military)
  • Career Fair
  • EHS Careers
  • American Industrial Hygiene Association (AIHA)
  • Radio Advertisement
  • Newspaper/Magazine
  • L&I Website
  • Other

02

If you indicated "Other" please specify where you heard about this position.

03

Will you now or in the future require sponsorship for an immigration-related employment benefit?

  • Yes
  • No

04

PLEASE READ THE BELOW AND TYPE YOUR INITIALS IN RESPONSE TO ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE STATEMENTS.

  • I will NOT attach or place any medical information within the application, resume, or cover letter. If I do, I understand that it will be rejected and I may be provided an opportunity to apply again without including my confidential health information, while the posting is still open and applications are being accepted.
  • I will not share my medical information with hiring managers or interview panels.

05

The application process requires that you submit a completed work history and three (3) professional references. Please indicate if you have completed the required work history and professional references.

  • Yes, I have completed the work history portion of my application and have included 3 professional references.
  • No

06

Are you a Washington State resident or willing to relocate to WA?

  • Yes, I am a WA State resident or am willing to relocate to WA.
  • No

07

What is your highest level of completed education in Information Technology, Computer Science, Business Administration or a closely related field?

  • Some college education
  • Associate's degree or higher
  • Bachelor's degree or higher
  • None of the above

08

Do you have professional IT experience with all of the following? •Various types of software testing such as: system, integration, data validation, user acceptance, scalability, performance, stress, load, and regression. •Functional and non-functional software testing methodologies used throughout the Software Development Lifecycle (SDLC) and with test-driven development practices. •Writing and executing test plans, test scenarios, test cases, automated test scripts, and documentation and interpretation of test results. •Analyzing functional design requirements and/or user stories and developing use case scenarios. •Configuring and managing various software testing tools for development of manual test cases and automated test scripts, managing test cases libraries,

  • I do not have experience in any of the above listed areas.
  • I have experience in only some of the above listed areas.
  • I have less than 4 years of experience in all of the above listed areas.
  • I have 4-5 years of experience in all of the above listed areas.
  • I have 6-7 years of experience in all of the above listed areas.
  • I have 8 years or more of experience in all of the above listed areas.

09

Do you possess functional and non-Functional automation experience?

  • Yes
  • No

10

Which professional software testing or quality assurance certifications do you currently hold? Select all that apply.

  • ISTQB Advanced Level or Specialist certification
  • Certified Software Test Engineer (CSTE)
  • Certified Software Quality Analyst (CSQA)
  • ISTQB Certified Tester Foundation Level (CTFL)
  • Other QA/Testing certification
  • None

11

Which types of software testing have you performed in a professional work setting? Select all that apply.

  • System testing
  • Functional Testing
  • Integration testing (including interface/data exchange testing with partner systems)
  • Regression Testing
  • User acceptance testing
  • Data Validation testing (including database/SQL-based verification)
  • API/web service testing
  • Performance, load, or stress testing
  • Accessibility testing
  • Security testing
  • Smoke / build verification testing
  • Disaster recovery/failover validation testing
  • None of the above

12

Which testing tools or frameworks have you used in a professional work setting? Select all that apply.

  • Playwright
  • Selenium
  • JMeter
  • SoapUI
  • Azure Load
  • Team Foundation Server (TFS)
  • Other test/defect management tools
  • None of the above

13

How many years of professional experience do you have designing and writing automated test scripts (UI, API, or performance)?

  • None
  • Less than 1 year
  • 1 year to less than 3 years
  • 3 years to less than 5 years
  • 5 or more years

14

What is your background in developing and implementing automated test scripts and frameworks? Please share specific examples from your work history (dates, companies, project title, etc.) where you designed, developed, or converted manual tests to automated tests, and explain the impact on project outcomes.

15

What specific strategies have you used to standardize software testing processes and tools within an organization and how did you evaluate and recommend new testing products or methodologies? Please provide examples of real-world situations in which this was part of your role.

16

What is your experience in collaborating with cross-functional teams including business analysts, subject matter experts, and IT leadership to develop end-to-end business scenarios and coordinate user acceptance testing?

17

Tell us about your experience in managing and maintaining automated test case libraries, including versioning and integration with CI/CD pipelines. Give us specific examples of how you approached this in your everyday work. Tell us where and how you gained this experience.

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov

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