Lending Compliance Specialist

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

The Lending Compliance Specialist is responsible for providing administrative and customer service support for inquires related to an assigned compliance area such as FRCA, HMDA, CRA, and Flood Insurance. This includes pulling and reviewing reports and data, and receiving, researching and responding to internal and external review requests.

Key Responsibilities:

• Receives, prioritizes, and responds to review requests and inquires received by email, fax, phone, mail and system generated reports.
• Makes a determination on a request by researching information through relevant internal and external system applications, databases, documentation, and websites.
• Audits and monitors data, reports and loan files for accuracy and compliance with federal regulations and Bank policies.
• Cross trains and provides back up support to other compliance monitoring team members.
• Performs other job related duties or special projects as assigned.

Competencies Required

• Solid technology abilities, including intermediate proficiency with Microsoft Office and loan software applications.
• Excellent organizational and time management skills, with strong attention to detail and concern for accuracy.
• Excellent customer service skills with the ability to effectively research and resolve disputes.
• Ability to interact and communicate effectively with internal and external parties.
• Solid analytical and decision making skills.
• Working knowledge of mathematical and financial concepts.

Minimum Qualifications/Experience

• 3-5 years of support or customer service related experience in the financial services, banking or mortgage industry.

Formal Education & Certification

• High School diploma or equivalent required.
• Bachelor's Degree preferred.

Work Status

• Full-Time

Supervisory Responsibility

• None.

Travel

• 0% - Negligible amount of travel expected.

Working Conditions

• Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.