Highlights
Responsibilities: Partner closely with our Commercial Legal leadership team and serve as primary project manager on all go-to-market and commercial initiatives to ensure the execution of globally consistent best practices. Build and maintain effective relationships with L&C leadership, Revenue and Deal Operations (RDO), technology partners, and other business stakeholders to drive effective legal processes and technology that support the broader business growth.
Numbers & Facts
| Location | Irving, TX |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 1999 |
| Website | http://www.eclaroit.com |
Description
Legal Operations & Process Improvement Manager
Job Number: 26-04491
Job Number: 26-04491
Unlock your next career opportunity with a global leader shaping the future of business and technology. ECLARO is looking for a Legal Operations & Process Improvement Manager to support our client in Irving, TX.
ECLARO’s client is a global research and advisory leader that helps organizations unlock growth, solve complex challenges, and make confident decisions through trusted expertise and insights. Ready to take the next step in your career? Apply today and be part of a team making an impact worldwide.
Position Overview:
- A key member of the Legal & Compliance (L&C) Transformation and Operations team who is responsible for driving efficiencies across L&C processes and technologies.
- This manager also partners closely with our Commercial Legal team to help reduce friction in the Sales motion to increase deal velocity to ensure L&C is maximizing our contributions to Client's revenue and growth.
- Applicants must be authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship
Responsibilities:
- Partner closely with our Commercial Legal leadership team and serve as primary project manager on all go-to-market and commercial initiatives to ensure the execution of globally consistent best practices
- Coordinate Salesforce requirements, technology bugs, template updates, and other commercial initiatives;
- Collaborate with Salesforce technology teams to track statuses and communicate timely updates to key stakeholders
- Build and maintain effective relationships with L&C leadership, Revenue and Deal Operations (RDO), technology partners, and other business stakeholders to drive effective legal processes and technology that support the broader business growth
- Support broader L&C technology implementations with requirements gathering, tracking implementation deliverables, and communicating with technology vendors and L&C stakeholders
- Proactively identify and mitigate operational risks by anticipating challenges, fostering cross-functional collaboration, and implementing preventative solutions that support business continuity
- Create and maintain clear, user-friendly documentation to educate all stakeholders on operational workflows and legal technology tools
- Proactively seek ways to improve current processes, tools, and technologies to maximize productivity, workflow, and efficiency
- Support onboarding and mentorship of new L&C team members; Share knowledge and best practices to strengthen team capability and foster a culture of continuous learning
- Exhibit an innovative and growth mindset when executing responsibilities; Bring new ideas to Legal Operations leadership on a consistent basis
- Manage special projects for the MVP of Legal Operations, as needed
Required Qualifications:
- 5+ years of experience in Operations, Sales support, or other roles involving process management and the ability to quickly learn and navigate new systems;
- Legal Operations experience is helpful but not required
- Strong understanding of Client's economics and operating model
- Proficiency with technology tools and applications such as Jira and Salesforce are strongly preferred
- Demonstrated understanding of how to develop, implement, and enhance processes;
- Capacity to be a system thinker, deriving insights from data to improve operating models and processes
- Effective strategic thinker with the ability and experience to develop, implement and document strategies and execution plans for both short-term and long-term initiatives
- Excellent planning and organization skills and proven ability to deliver
- Strong communicator with the ability to present complex information clearly in written and verbal form
- Strong leadership skills, including the ability to influence stakeholders across multiple disciplines
- Undergraduate degree strongly preferred
- Results-oriented, with a proactive and solutions-focused mindset
- Agile and adaptable in a fast-paced, evolving environment
- Collaborative and innovative, with a passion for continuous improvement
- Excellent interpersonal and communication skills, with the ability to collaborate across departments
- Demonstrates a strong sense of urgency in addressing business needs, timely responses, and resolving issues
- Skilled in prioritization, problem-solving, and critical listening
- Effective change agent with the ability to lead change, think out of the box, and make new ideas happen
- Education: Bachelor's Degree.
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Mark Samson
Msamson@eclaro.com
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
About Company
Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:
• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities
Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:
• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services
Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.
Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.
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