Legal Billing & Collections Manager

Founded nearly 80 years ago and based in Atlanta, Georgia, with additional offices in Washington, DC and Boston, we are a nationally recognized Am Law 200 firm serving clients across healthcare, real estate, litigation, business transactions, fintech, government investigations, logistics, transportation, and other complex industries. We combine business-minded legal counsel with exceptional client service and operational excellence, creating an environment where professionals can make a measurable impact while collaborating with accomplished attorneys, finance leaders, and administrative teams.

Legal Billing & Collections Manager | Am Law 200 Law Firm | Lead a 10-Person Revenue Cycle Team | Up to $145K + Bonus | Hybrid

This Jobot Job is hosted by: Tammy Rivera
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Salary: $120,000 - $154,000 per year

A bit about us:

Founded nearly 80 years ago and based in Atlanta, Georgia, with additional offices in Washington, DC and Boston, we are a nationally recognized Am Law 200 firm serving clients across healthcare, real estate, litigation, business transactions, fintech, government investigations, logistics, transportation, and other complex industries. We combine business-minded legal counsel with exceptional client service and operational excellence, creating an environment where professionals can make a measurable impact while collaborating with accomplished attorneys, finance leaders, and administrative teams.

Why join us?

Competitive Compensation
Leadership Opportunity: Lead a 10-person billing and collections team across multiple offices
Executive Visibility: Direct interaction with Revenue Leadership, CAO, and CFO
Financial Systems Modernization: Be a key stakeholder in ongoing technology and process transformation initiatives
Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Disability Coverage
401(k) Program
Generous PTO & Paid Holidays
Collaborative Work Environment: Join a team of approximately 350 employees across multiple offices
Hybrid Schedule: First 90 days onsite, then hybrid with 2 remote days per week
Professional Growth: Opportunity to shape policies, procedures, workflows, and performance standards firmwide

Job Details

Key Responsibilities and Duties
Manage the full legal billing lifecycle from prebill through final cash realization
Oversee billing calendars, invoice generation, prebill distribution, review, and release
Manage complex billing arrangements including split billing, cost sharing, alternative fee arrangements, and LEDES billing
Ensure compliance with outside counsel guidelines, engagement letters, and client billing requirements
Manage collections activities including account follow-up, payment arrangements, dispute resolution, and aging analysis
Develop action plans to reduce aged receivables and improve cash realization
Drive attorney accountability regarding prebill turnaround and time-entry compliance
Lead and manage a team of 10 billing and collections professionals across multiple offices
Coach, mentor, cross-train, and evaluate team performance
Establish productivity, quality, and service standards
Manage escalated billing disputes, deductions, rejections, and client inquiries
Develop and maintain departmental policies, procedures, and internal controls
Partner with Finance, IT, Billing Attorneys, and Practice Groups
Identify automation opportunities and implement workflow improvements
Support financial systems upgrades, testing, implementation, and process redesign
Monitor billing metrics, collection trends, and operational performance

Qualifications Needed
Bachelor's Degree in Accounting, Finance, Business Administration, or related field preferred; equivalent experience considered
Minimum 7+ years of progressively responsible legal billing, collections, and accounts receivable experience
Minimum 3+ years of direct people management experience leading multi-person teams
Strong background in law firm billing operations including prebills, invoice processing, split billing, LEDES billing, alternative fee arrangements, trust/retainer applications, and write-off controls
Experience managing legal collections programs, aging analyses, payment arrangements, and accounts receivable portfolios
Strong background in outside counsel guideline compliance and client billing requirements
Experience with e-billing systems, client vendor portals, and rejection resolution
Advanced Microsoft Excel skills with reporting and analytical capabilities
Experience utilizing Aderant, Elite, Fulcrum, SAP, or comparable legal billing/practice management software
Proven ability to manage, coach, and develop billing and collections teams
Proven ability to hold attorneys and professional staff accountable while maintaining strong working relationships
Experience supporting system implementations, workflow redesigns, and process improvement initiatives
Am Law 200 or multi-office law firm experience strongly preferred
CPA, CLM, law firm finance certification, or related credentials are a plus
Power BI experience is a plus

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