Legal Assistant (Law Firm)

We are seeking a highly organized, proactive, and client‑focused Legal Assistant to join our growing team. This role combines legal administrative support with client intake responsibilities, making it ideal for someone who enjoys helping people, solving problems, and keeping work organized in a fast‑paced environment.The ideal candidate is fully bilingual in English and Spanish, communicates with confidence and empathy, takes initiative, and enjoys building relationships with prospective and existing clients. We are looking for someone who is dependable, eager to learn, and willing to take ownership of their work. Previous law firm experience is a plus, but not required.Key ResponsibilitiesHandle inbound calls and conduct structured client intakes in English and SpanishBuild rapport quickly and provide an exceptional experience for prospective clientsGather information from prospective clients and guide them through the firm's intake processClearly explain the firm's services, representation process, timelines, and next stepsCapture accurate and detailed client information in the firm's CRM and case management systemsFollow up with prospective clients to complete intakes, collect required documentation, and ensure a smooth onboarding processProvide administrative support to attorneys and the legal teamPrepare, organize, and maintain client files, legal documents, and correspondenceSchedule consultations, appointments, and assist with calendar managementCommunicate professionally with clients, medical providers, courts, and other third parties as neededMaintain professionalism, confidentiality, and compliance with firm policies at all timesPerform additional administrative and legal support duties as assignedQualificationsFully bilingual in English and Spanish (spoken and written)Excellent verbal and written communication skillsStrong phone presence with the ability to build trust and rapport quicklySelf‑starter with a positive attitude who takes initiative and works well independentlyHighly organized with exceptional attention to detailComfortable speaking with prospective clients and providing outstanding customer serviceAbility to multitask, prioritize, and remain organized in a fast‑paced environmentProficiency with Google Workspace , including Gmail, Google Docs, Google Sheets, Google Calendar, and Google DriveExperience using CRM or case management software is a plusPrevious experience in customer service, client intake, administrative support, sales, or a law firm is preferred, but not requiredA willingness to learn, adapt, and grow in a collaborative team environmentWhat We're Looking ForTakes initiative instead of waiting for directionEnjoys talking with people and providing exceptional customer serviceIs naturally organized and detail‑orientedLearns quickly and adapts to new systems and processesCommunicates professionally and confidentlyWorks well independently while also being a strong team playerThrives in a fast‑paced environment and enjoys solving problemsCompensation$22–$25 per hour , depending on experience and qualificationsOpportunities for professional growth and advancement within the firm#J-18808-Ljbffr