Calendar Management, Case Management, Customer Support/Service, Interviewing Skills, Lead Management, Legal, Medical Records, Paralegal, Photocopy, Sales Prospecting, Telephone Skills, Time Management, Writing Skills
LOCATION
Albany, NY
POSTED
Today
Join our dedicated team at William Mattar, P.C. and become part of our mission to make a positive impact on people's lives. We are currently looking for a skilled Legal Assistant to join our Intake Department at our new location in Albany. In this role, you'll play a crucial part in the initial contact with our clients, guiding them through the process with empathy and efficiency.
Key Responsibilities:
Effectively utilize case management software to create the initial case file for all new and prospective clients, schedule meetings, document all work, case expenses and payments, and communicate with firm employees
Answer all calls in a timely manner and conduct phone interviews with new and prospective clients
Schedule appointments for new clients coordinating calendars for multiple people
Meet with new and prospective clients in the company office for continued fact gathering
Generate initial documents for both client and attorney
Photocopy, telefax, email, mail and scan items associated with clients' cases
Assist attorneys with the following:
Draft correspondence and documents using firm templates
Assemble enclosures
Request police accident reports
Request medical records
Prepare the physical case file to be transferred to assigned attorney and legal assistant/paralegal
Education, Skills, and Experience Requirements:
High School Diploma required, college degree preferred
Minimum of two years of office or customer service experience
Perks: Our firm offers generous Paid Time Off (PTO) to help employees keep their work/life balance.
Ready to embark on a fulfilling career where you can make a real difference?
Visit williammattarcareers.com to explore this and other opportunities and share it with someone who's ready to make a difference.