Sign upLog in
Legal Jobs

Legal Assistant / Class Intake Specialist

Vargas Gonzalez Delombard LLP

Coral Gables, FL

Apply
JOB DETAILS
SKILLS
Call Centers, Case Management, Communication Skills, Customer Relationship Management (CRM), Customer Support/Service, Data Entry, Data Management, Data Quality, Dental Insurance, Detail Oriented, Documentation, Health Insurance, Health Plan, Legal, Legal Support Skills, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales Qualification, Team Player, Writing Skills
LOCATION
Coral Gables, FL
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Location: In-person / Winter Park, Florida
Job Type: Full-Time
Department: Legal / Intake


Job Overview


We are seeking a detail-oriented and highly organized Class Intake Specialist to join our team. In this role, you will be responsible for managing incoming inquiries related to potential class members, collecting relevant information, and ensuring accurate data entry into our case management system.


The ideal candidate has strong communication skills, the ability to handle sensitive information professionally, and experience in legal intake, customer service, or case management.


Key Responsibilities


  • Handle incoming calls, emails, and online inquiries from potential class members. 

  • Conduct intake interviews and gather necessary case information.

  • Accurately document client information in the firm’s case management system.

  • Verify eligibility criteria for class participation based on provided guidelines.

  • Follow up with potential class members to obtain additional documentation when needed.

  • Maintain confidentiality and handle sensitive information with discretion.

  • Coordinate with attorneys and case managers regarding qualified leads.

  • Track and manage intake data to ensure completeness and accuracy.

Qualifications


  • Prior experience in legal intake, client services, or call center roles preferred.

  • Excellent verbal and written communication skills.

  • Strong organizational and multitasking abilities.

  • Ability to work in a fast-paced environment while maintaining attention to detail.

  • Proficiency with CRM or case management software.

  • Basic understanding of class actions or mass tort cases is a plus.

Skills & Attributes


  • Professional phone presence

  • Strong problem-solving skills

  • High level of accuracy in data entry

  • Empathy and patience when speaking with potential clients

  • Ability to work independently and as part of a team

Compensation & Benefits


  • Competitive pay based on experience

  • Opportunities for growth within the organization

  • Health benefits / PTO / 401(k) 

How to Apply


Please submit your resume and a brief cover letter outlining your relevant experience.

About the Company

V

Vargas Gonzalez Delombard LLP

Similar Job Searches

Regulatory Manager Jobs in Coral Gables, FLLaw Assistant Jobs in Doral, FLLaw Assistant Jobs in Hollywood, FLLaw Assistant Jobs in Miami, FLLaw Assistant Jobs in Fort Lauderdale, FL